What users are saying about
3 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Smith.ai Live Website Chat

Each person who has answered my leads with Smith.ai has been extremely professional. Not one client or potential client has been able to tell that questions are not being answered in-house. They act surprised when I tell them. 10/10 recommend Smith.ai.
Olivia Sheppard | TrustRadius Reviewer

Pros

Smith.ai Live Website Chat

  • Provides answers to frequently asked questions.
  • Has robust playbooks.
  • Doesn't slow pages down.
  • Is flexible.
  • Great support.
Gyi Tsakalakis | TrustRadius Reviewer

Cons

Smith.ai Live Website Chat

  • I have no cons.
Olivia Sheppard | TrustRadius Reviewer

Support Rating

Smith.ai Live Website Chat

Smith.ai Live Website Chat 9.4
Based on 3 answers
Anytime we need assistance, there is little to no wait time and the representatives are extremely helpful and knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Smith.ai Live Website Chat

Quick turn around in providing our office a transcript of the chat. Easy set up for automatic responses.
Anonymous | TrustRadius Reviewer

Return on Investment

Smith.ai Live Website Chat

  • Positive impact on ROI in terms of capturing and helping us convert more leads.
Gyi Tsakalakis | TrustRadius Reviewer

Screenshots

Pricing Details

Smith.ai Live Website Chat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Smith.ai Live Website Chat Editions & Modules

Edition
Starter$140 + $71
Basic$300 + $62
Pro$600 + $53
CustomLet us know what you need
  1. per chat after 20
  2. per chat after 50
  3. per chat after 120
Additional Pricing Details
All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others: https://smith.ai/integrations - Appointment booking - Additional custom programming support

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