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Google Hangouts (Classic) vs. Microsoft Viva Goals (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Microsoft Viva Goals (discontinued)

    Score8.7 out of 10
    N/AMicrosoft Viva Goals (formerly Ally, or Ally.io) was a Strategic Goal-Planning & Execution Management software. Ally.io became a Microsoft brand after the October 2021 acquisition, and is slated for retirement December 2025.

    $108

    per year per user

    Pricing
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Editions & Modules
    No answers on this topic
    Microsoft Viva - Learn Module
    $48
    per year per user
    Microsoft Viva - Insights Module
    $48
    per year per user
    Microsoft Viva - Topics Module
    $48
    per year per user
    Microsoft Viva Suite
    $108
    per year per user
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Microsoft Viva Goals (discontinued)
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Microsoft Viva Goals (discontinued)
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Microsoft Viva Goals (discontinued)
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Microsoft Viva Goals (discontinued)
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Microsoft Viva Goals (discontinued)
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Microsoft Viva Goals (discontinued)
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Microsoft Viva Goals (discontinued)
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Microsoft Viva Goals (discontinued)
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Best Alternatives
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    Google Hangouts (Classic)Microsoft Viva Goals (discontinued)
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Discontinued Products
    Well suited for
    • Companies that have experience of using the OKR methodology and have a clear understanding of what it is
    • Companies that are planning to expand/scale the OKR program
    • Companies that are looking to reduce the effort involved in running the OKR program
    Ill-suited for:
    • Companies that are using OKRs for the first time and do not have a clear understanding of the methodology
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Discontinued Products
    • Visualizing the hierarchy and relationship between objectives and key results. The nesting and double alignment functionality are especially helpful, as they can't easily be expressed on, say, a simple worksheet or Confluence page.
    • Reminding the team to make regular check-ins. What gets measured gets done. This prevents the common pitfall of setting goals and not revisiting them until the end of a project (when it is too late).
    • Integration with external sources for automated check-ins. Why do this manually when it can happen behind the scenes?
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Discontinued Products
    • Accelerate integrations and add more integrations.
    • Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
    • Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Discontinued Products
    Microsoft Viva comes with Teams. The Monday board is helpful too, but I just like Microsoft Viva better
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Discontinued Products
    • Ally.io has had a positive impact so far in reducing the effort involved in managing the entire OKR program.
    • It also has brought with itself the opportunities to avail training and Q&A sessions with experts
    • Increased the overall engagement of the company with its objectives
    Incentivized
    Read full review
    ScreenShots