A tool of the past
April 07, 2021

A tool of the past

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts (Classic)

We used to use [Google Hangouts (Classic)] to communicate across our team. It served its purpose well, although it is outdone by several other chat clients at this point in time. It is very responsive but lacks extra features that other clients provide.
  • Shrug emoticon
  • Notifications
  • Sharing images and starting meets
  • Gif integration
  • Searching
  • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
Google Hangouts [(Classic)] is better than jabber, but way behind all other business chat clients. I would much rather use any of the alternatives I have listed in place of Hangouts.

Do you think Google Hangouts (Classic) delivers good value for the price?

No

Are you happy with Google Hangouts (Classic)'s feature set?

No

Did Google Hangouts (Classic) live up to sales and marketing promises?

Yes

Did implementation of Google Hangouts (Classic) go as expected?

Yes

Would you buy Google Hangouts (Classic) again?

No

[Google Hangouts (Classic)] works well in small environments where you don't need a whole lot of features. It is not as secure as other chat clients. It is easy to use.

Google Hangouts (Classic) Feature Ratings

Not Rated
Message alerts
7
Video conferencing
5
Audio conferencing
6
Video screen sharing
6
Instant messaging
9
Mobile app for iOS
8
Mobile app for Android
8