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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Netskope Private Access

    Score9 out of 10
    N/ANetskope Private Access is a zero trust access solution, that allows users to provide remote access to applications running in the public cloud and private data center environments, and avoid the need for remote users to use a VPN through the corporate network to gain access to private applications.N/A
    Pricing
    Google Hangouts (Classic)Netskope Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Netskope Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)Netskope Private Access
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Netskope
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    Google Hangouts (Classic)Netskope Private Access
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Netskope Private Access
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Netskope Private Access
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Netskope Private Access
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Netskope Private Access
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Netskope Private Access
    10.0
    2 Ratings
    13% above category average
    Multi-Factor Authentication00 Ratings10.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Netskope Private Access
    7.5
    3 Ratings
    18% below category average
    Endpoint Detection and Response (EDR)00 Ratings7.53 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Netskope Private Access
    6.8
    4 Ratings
    16% below category average
    Network Analytics00 Ratings7.04 Ratings
    Threat Recognition00 Ratings7.04 Ratings
    Vulnerability Classification00 Ratings7.04 Ratings
    Automated Alerts and Reporting00 Ratings7.64 Ratings
    Threat Analysis00 Ratings6.04 Ratings
    Threat Intelligence Reporting00 Ratings6.74 Ratings
    Automated Threat Identification00 Ratings6.34 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Google Hangouts (Classic) and Netskope Private Access
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Netskope Private Access
    7.8
    4 Ratings
    10% below category average
    Continuous Verification00 Ratings8.04 Ratings
    Secure Web Gateways00 Ratings8.04 Ratings
    Network Flow Control00 Ratings7.34 Ratings
    Network Traffic Analysis00 Ratings9.04 Ratings
    Segmentation Leveraging00 Ratings6.74 Ratings
    Admin Access Control00 Ratings9.04 Ratings
    Network Data Encryption00 Ratings7.34 Ratings
    Network Topology Mapping00 Ratings7.03 Ratings
    Best Alternatives
    Google Hangouts (Classic)Netskope Private Access
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)Netskope Private Access
    Likelihood to Recommend
    8.0
    (91 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (7 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.0
    (36 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Google Hangouts (Classic)Netskope Private Access
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Netskope
    For more suitable scenarios, it is more flexible to deploy NPA with granular access to third-party vendors and contractors. works well in hybrid and multi-cloud private application access. good use cases with DLP, logging, and zero trust. we required improvement if the customer needs full network layer access, as some of the legacy applications may need full network access. also, can we achieve better performance for latency-sensitive or real-time traffic like voice, video?
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Netskope
    • It enables remote users to connect the on premise or cloud hosted application.
    • It overcomes the drawbacks of VPN.
    • It only allows the genuine user to access the application.
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Netskope
    • When a blocking alert pops up, the user could click to request it be enabled, making it easier to create the policy.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Netskope
    We are delighted with everything they are adding and how the product is growing.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Netskope
    As I said before, I find it´s UI very intuitive and it´s very easy to use and configure, everything is where it should be and allows for a good workflow. For the end user it´s only a login page that pops out automatically and close itself once it´s authenticated so it stay out of the way of the user.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Netskope
    The support is good, but the problem is that even if you indicate that you prefer support in Spanish, the application indicates that it is available. I have never had a technician who spoke to me in Spanish.
    Incentivized
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    Implementation Rating
    Discontinued Products
    No answers on this topic
    Netskope
    The process was smooth and well managed.
    There was probably good technical coordination and support.
    There were only minor details that could be improved.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
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    Netskope
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Netskope
    • Re-authentication improves the security.
    • Application access is more stable.
    • Due to frequent publisher upgrade user unable to connect the application.
    Read full review
    ScreenShots