GoProof vs. Pure Chat by Ruby

In our small membership-based organization, we have many stakeholders both internally and externally. GoProof doesn't require accounts and is extremely user friendly. I find even the most technology-hesitant person is comfortable using GoProof. Many within my company take advantage of a flexible schedule, but that means reviewing marketing projects under deadlines can be tricky. GoProof can be easily accessed and proofs quickly reviewed. The system then notifies all stakeholders of updates so fewer emails need to be sent. It's much more efficient and I find work is completed much faster.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reviewing design proofs
• Easy for new users to understand
• Commenting history
• Integration with Adobe CC

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Online chat
• Multiple websites, multiple users
• Supervisor feature

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reviewing design and function of email and web pages
• Adobe CC extension occasionally won't load
• More agile foldering/organizing system

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
• Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I prefer GoProof over PageProof. GoProof has a more user-friendly layout and workflow. PageProof has many functions hidden on the screen so it's not as simple to understand. One of the features, in particular, adding other reviewers, is too complicated with PageProof and I am never sure if I am doing it correctly. GoProof allows proofs to be removed by an administrator no matter the status of the creator. With PageProof, I have proofs sitting in my inbox for months that were unfinished for a reason but I can't remove them. PageProof does allow emails and webpage to be sent through the system to review function and design. It's a really great feature that I wish GoProof had.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Went completely paperless and sold two large printers
• Flexible employee schedules no longer hinders project flow
• Work from home is possible and very easy

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Instant connection with our clients and prospects
• Expanded our ability to increase client contact efficiency
• Allows us to stay up to date with the ever changing demand of consumers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info