Gorgias vs. Tidio
Gorgias vs. Tidio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gorgias | N/A | Gorgias, headquartered in San Francisco, builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Gorgias connects all business apps and all communication channels to provide support agents a unified view of their customers. It sets auto-responses to common customer requests. | $60 per month Up to 350 mothly tickets | |
Tidio | N/A | Tidio is a live chat app powered by a chatbot and that comes with mailing features. | $49 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Gorgias | Tidio | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Smith.ai Live Website Chat Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gorgias | Tidio | |
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Likelihood to Recommend | 10.0 (1 ratings) | 10.0 (1 ratings) |
Gorgias | Tidio | |
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Likelihood to Recommend | Gorgias | Tidio |
Pros | Gorgias | Tidio |
Cons | Gorgias | Tidio |
Alternatives Considered | Gorgias | Tidio |
Return on Investment | Gorgias | Tidio |
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