TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoSquared

    Score9 out of 10
    N/AGoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness…

    $0

    Per Month [Unlimited Users]

    Grafana Cloud

    Score8.6 out of 10
    N/AGrafana Cloud is a fully managed Observability Platform designed to aggregate, visualize, and analyze telemetry data across distributed architectures. The platform provides a unified environment for Metrics, Logs, Traces, and Continuous Profiling, utilizing the LGTM (Loki, Grafana, Tempo, Mimir) and Pyroscope stack to provide high-cardinality analysis of system state.

    $0

    Pricing
    GoSquaredGrafana Cloud
    Editions & Modules
    GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.
    $0
    Per Month [Unlimited Users]
    GoSquared Analytics - Everything included in free plus premium analytics features.
    $29
    Per Month [Unlimited Users]
    GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.
    $79
    Month [Unlimited Users]
    Grafana Cloud - Pro
    $8
    per month up to 1 active user
    Grafana Cloud - Free
    Free
    10k metrics + 50GB logs + 50GB traces up to 3 active users
    Grafana Cloud - Advanced
    Volume Discounts
    custom data usage custom active users
    Grafana - Enterprise Stack
    Custom Pricing
    Offerings
    Pricing Offerings
    GoSquaredGrafana Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGoSquared Free, track up to 1000 pageviews a month. GoSquared Analytics, track up to 100k pageviews a month with pricing starting at £29/month. GoSquared Suite, track up to 100k pageviews a month with pricing starting at £79/month.—
    More Pricing Information
    Community Pulse
    GoSquaredGrafana Cloud
    Considered Both Products
    GoSquared
    No answer on this topic
    Grafana Labs
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    GoSquaredGrafana Cloud
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoSquaredGrafana Cloud
    Likelihood to Recommend
    9.0
    (15 ratings)
    9.4
    (7 ratings)
    Likelihood to Renew
    7.7
    (12 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (2 ratings)
    9.6
    (3 ratings)
    Support Rating
    8.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GoSquaredGrafana Cloud
    Likelihood to Recommend
    GoSquared
    1) Maintaining customer relationships - GS just makes it so easy to respond to our users who use our product more from a tactical point of view 2) Onboarding - I think it's more or less an extension of the first point above but GS does make it easy for us to onboard new clients who are sort of beginners.
    Incentivized
    Read full review
    Grafana Labs
    Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
    Incentivized
    Read full review
    Pros
    GoSquared
    • Provides real-time statistics and trends which is invaluable to representative to establish solid connections with our customers
    • Allows us to see current trends and product engagement. Also allows us to compare unique visitor counts with relevant dates.
    • You can go big as you need, and pay as you need with instantly upgradable and affordable plans.
    • Customizable dashboard is a great add-on for representatives to remove screen clutter and have clean information
    • You can always directly communicate with your customers by integrating another component to your site.
    Read full review
    Grafana Labs
    • Alerting through many different medium as Slack, Email, Webhook etc
    • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
    • Log aggregation and powerful Logql to filter and view your logs
    • Microservices monitoring
    • Large number of plugins and data sources to collect your metrics from almost anywhere
    Incentivized
    Read full review
    Cons
    GoSquared
    • CloudFlare integration is spotty - stats in Cloudflare (tracks also Javascript off visits) and GoSquared stats are often significantly at odds
    • Notifications don't seem to work very well
    • Dashboard likes to re-set itself even when it was arranged & saved previously
    • Weekly/ Monthly/ Yearly absolute numbers
    Read full review
    Grafana Labs
    • There are some settings which we can't configure from UI (Web Console).
    • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
    • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
    Read full review
    Likelihood to Renew
    GoSquared
    Not only does the GoSquared application work well, the GoSquared team is constantly making improvements. When I first started using GoSquared, they only offered daily reporting -- now they offer the weekly and monthly feature per popular request. I like that they are always updating the look and feel of the website and emails they send to maintain a modern look. GoSquared is easy to implement and easy to use!
    Read full review
    Grafana Labs
    No answers on this topic
    Usability
    GoSquared
    GoSquared makes it easy to get started, providing everything you need to integrate the code into your site and start seeing and analyzing data
    Read full review
    Grafana Labs
    It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
    Incentivized
    Read full review
    Support Rating
    GoSquared
    The GoSquared team has always gone above and beyond to create the best analytics platform and provide top notch
    Read full review
    Grafana Labs
    No answers on this topic
    Alternatives Considered
    GoSquared
    Google Analytics is massively bloated and can be difficult to configure, navigate and understand. While GoSquared doesn't provide the feature set that Google Analytics does it focuses on providing the best experience for the features it does offer. If you just want to know who is visiting your website and when then GoSquared is a simple way of tracing this information.
    Read full review
    Grafana Labs
    Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
    Incentivized
    Read full review
    Return on Investment
    GoSquared
    • GoSquared helps us to react quickly to high volumes of traffic, and allows us to identify very quickly how engaging our content is
    • Using browser specs helps us to ensure our websites are compatible with as many of our customers as possible, rather than relying on generic global stats
    Read full review
    Grafana Labs
    • Grafana has replaced many higher priced tools
    • The integrations are seemless with multiple backends
    • Combining graphs and dashboards from multiple data sources is a game changer
    Incentivized
    Read full review
    ScreenShots

    GoSquared Screenshots

    Screenshot of Now Dashboard. What's happening on your website right now – in real timeScreenshot of Trends Dashboard. The simple, curated real time analytics reporting dashboard.Screenshot of GoSquared Profiles. A true view of all of your leads browsing behaviour, from the moment they landed on your website.Screenshot of GoSquared Customer Data Hub. Segment your leads based on their web behaviour and trigger real time marketing automation.Screenshot of GoSquared. Capture more leads and communicate with site visitors with intelligent live chat.