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GoSquared

GoSquared

Overview

What is GoSquared?

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance.…

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Learn from top reviewers

Good alternative to Mixpanel, Intercom and the others.

Rating: 9 out of 10
May 30, 2022
IncentivizedVetted ReviewVerified User
We have been using GoSquared for three primary use cases across different functions, and we plan to onboard other mission-critical teams on the platform. At the moment, our us...
Continue reading
Verified user
Director
GoSquared1 year of experience

GoSquared - A new way to manage most of your tasks.

Rating: 9 out of 10
May 30, 2022
IncentivizedVetted ReviewVerified User
This is a great tool to organize your thoughts by getting the data effectively. The interface is quite user-friendly and even a layman using it for the first time can decode t...
Continue reading
Agrim Garg
Consultant - Product Management
Associate Product Manager
OLX
GoSquared2 years of experience

GoSquared is just superb

Rating: 10 out of 10
May 2, 2018
IncentivizedVetted ReviewVerified User
We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many use...
Continue reading
Jake Noble
Director - Information Technology
Director
Yolk Creative
GoSquared5 years of experience

Need Real Time Analytics for Your Site? Then GoSquared.

Rating: 9 out of 10
March 18, 2015
Vetted ReviewVerified User
GoSquared is used by our representatives to easily connect and track our customer for our energy trading portal. It allows us to see our customers interest and therefore allow...
Continue reading
Erdoğan Kürtür
Team Lead - Research & Development
Chief Software Engineer
Volt Enerji ve Bilisim Teknolojileri
GoSquared2 years of experience

The last analytics tool you'll ever need!

Rating: 10 out of 10
December 30, 2014
Vetted ReviewVerified User
Previously we used a competitor, but always desired more. Once we landed on GoSquared there was no looking back. We along with our clients use GoSquared on a daily basis.
Continue reading
Josh Bartolomucci
Professional - Other
CEO (Chief Executive Officer)
MinistryPixel.com
GoSquared2 years of experience
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Pricing

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GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.

$0

Cloud
Per Month [Unlimited Users]

GoSquared Analytics - Everything included in free plus premium analytics features.

$29

Cloud
Per Month [Unlimited Users]

GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.

$79

Cloud
Month [Unlimited Users]

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.gosquared.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is GoSquared?

GoSquared combines real-time web analytics with a customer data hub, intelligent live chat, and marketing automation. The all-in-one platform aims to help online businesses grow.

– Analytics: traffic sources, campaign tracking, new visits %
– Live Chat: targeted messaging, lead capture, shared team inbox
– Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation

GoSquared Features

Additional Features

  • Supported: Real-Time Analytics
  • Supported: Live Chat
  • Supported: Cutomer Data Hub
  • Supported: API
  • Supported: Email Reports
  • Supported: Third Party Integrations

GoSquared Screenshots

Screenshot of Now Dashboard. What's happening on your website right now – in real timeScreenshot of Trends Dashboard. The simple, curated real time analytics reporting dashboard.Screenshot of GoSquared Profiles. A true view of all of your leads browsing behaviour, from the moment they landed on your website.Screenshot of GoSquared Customer Data Hub. Segment your leads based on their web behaviour and trigger real time marketing automation.Screenshot of GoSquared. Capture more leads and communicate with site visitors with intelligent live chat.

GoSquared Videos

Introduction to GoSquared Live Chat
What is GoSquared

GoSquared Integrations

GoSquared Competitors

GoSquared Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness of data and allows the user to easily filter products by transactions, revenue and quantity. GoSquared also features a RESTful API for developers to build their own analytics tools. It is the same API that powers GoSquared and there is additional data that isn't found in the dashboards.

Zendesk Suite, Mixpanel, and Lucky Orange are common alternatives for GoSquared.

The most common users of GoSquared are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 15)

GoSquared - A new way to manage most of your tasks.

Rating: 9 out of 10
Incentivized
May 30, 2022
AG
Agrim Garg
Associate Product Manager
OLX (Automotive, 5001-10,000 employees)
Vetted Review
Verified User
GoSquared
2 years of experience
Use Cases and Deployment Scope
This is a great tool to organize your thoughts by getting the data effectively. The interface is quite user-friendly and even a layman using it for the first time can decode the way the tool has to be used to its full potential.
Pros
  • Data Analytics.
  • Live Chat and Sales.
  • Lead Management.
  • Dashboard
Cons
  • Emails linked/synched with the existing user accounts.
  • Chat Interface
  • Automated Bot Response.
Likelihood to Recommend
It is an end-to-end CRM tool that is well suited for an organization to manage its sales and marketing channels. It helps you talk efficiently to the internal as well as external stakeholders, therefore following most of the use-cases organizations have with such tools. There could be additional scenarios wherein the tool could handle messages from the customers and accordingly the verbatim chatbot could be improved and used.

Good alternative to Mixpanel, Intercom and the others.

Rating: 9 out of 10
Incentivized
May 30, 2022
Verified User
Director in Sales
Computer Software Company, 501-1000 employees
Vetted Review
Verified User
GoSquared
1 year of experience
Use Cases and Deployment Scope
We have been using GoSquared for three primary use cases across different functions, and we plan to onboard other mission-critical teams on the platform. At the moment, our use cases are pretty simple; 1) Web Analytics - for the marketing team 2) Email campaigns - for the sales and marketing teams 3) Replacement for Intercom - live chat - for sales and customer support teams.
Pros
  • We are a privacy-led data intelligence company hence every product that we use must be focused on privacy and that is where GoSquared shines, especially from a web analytics point of view.
  • GoSquared has basically helped us replace Intercom - we were paying for Intercom but we weren't really using it completely due to it being more or less a point solution.
  • It has also helped replaced Outreach.io for us as the email messaging is pretty much on point. Both our sales and marketing team use GoSquared along with Hubspot for marketing messaging.
Cons
  • There aren't really too many negatives but GoSquared's customer support definitely could make use of some more training. Not that we need to reach out to support too often.
  • Maybe a few more integrations with other platforms out there.
  • Reporting could definitely be improved, exporting it to Excel is a bit of an hassle.
Likelihood to Recommend
1) Maintaining customer relationships - GS just makes it so easy to respond to our users who use our product more from a tactical point of view 2) Onboarding - I think it's more or less an extension of the first point above but GS does make it easy for us to onboard new clients who are sort of beginners.

GoSquared is just superb

Rating: 10 out of 10
Incentivized
May 02, 2018
JN
Jake Noble
Director
Yolk Creative (Design, 1-10 employees)
Vetted Review
Verified User
GoSquared
5 years of experience
View profile
Use Cases and Deployment Scope
We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. If a service is slowing we can easily see if there is a peak in traffic.

We also give some clients access to their GoSquared data and live chat.
Pros
  • Real-time usage
  • Trending usage over the last week or month
  • Great overview of all site usage
Cons
  • Pricey
  • Lack of good features on cheaper tiers - e.g. a usable chat service
  • Buggy RSS feed integration
Likelihood to Recommend
It is well suited for busy sites where there is data to gather or agencies that host many sites. Its not useful for sites that have one page or very few visitors.

Need Real Time Analytics for Your Site? Then GoSquared.

Rating: 9 out of 10
March 18, 2015
EK
Erdoğan Kürtür
Chief Software Engineer
Volt Enerji ve Bilisim Teknolojileri (Computer Software, 11-50 employees)
Vetted Review
Verified User
GoSquared
2 years of experience
Use Cases and Deployment Scope
GoSquared is used by our representatives to easily connect and track our customer for our energy trading portal. It allows us to see our customers interest and therefore allows us to provide better and faster service to them. Our system needs to be fast and responsive, so does our analytic system, and GoSquared delivers this by providing real time information.
Pros
  • Provides real-time statistics and trends which is invaluable to representative to establish solid connections with our customers
  • Allows us to see current trends and product engagement. Also allows us to compare unique visitor counts with relevant dates.
  • You can go big as you need, and pay as you need with instantly upgradable and affordable plans.
  • Customizable dashboard is a great add-on for representatives to remove screen clutter and have clean information
  • You can always directly communicate with your customers by integrating another component to your site.
Cons
  • It would be better if it would have some kind of history, so we can dig further information.
Likelihood to Recommend
It works best for real time customer relations and monitoring. For historic data use it with another tool. Other than that it is an amazingly easy to use, and to set up tool. Once you start using it, you will never go back.

The last analytics tool you'll ever need!

Rating: 10 out of 10
December 30, 2014
JB
Josh Bartolomucci
CEO (Chief Executive Officer)
MinistryPixel.com (Design, 1-10 employees)
Vetted Review
Verified User
GoSquared
2 years of experience
View profile
Use Cases and Deployment Scope
Previously we used a competitor, but always desired more. Once we landed on GoSquared there was no looking back. We along with our clients use GoSquared on a daily basis.
Pros
  • Real-time Analytics
  • Quickly and easily view past data
  • Analytics are easy to understand and process.
Cons
  • They recently added e-commerce analytics. This is an amazing new feature, but requires a plan upgrade to use it.
  • Better filtering and exporting of past data.
Likelihood to Recommend
If you want to know who is on your website, what they are doing, and how they got there, all in real-time, then GoSquared is what you need.
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