GradPoint vs. Skilljar by Gainsight

Great for independent learning, whether in large/small group setting, or individually. Harder for us to have students work on their own though, since it requires constant passwords to move on from one section to another for quizzes and tests. Is going to be especially hard for our students to work independently over the holidays (to stay on pace) when they can only go so far before having to stop for a password before they can go further.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• It is very user-friendly right from the get-go. I am able to navigate throughout the system, and between areas easily, going from one class to another, from one student to another, or pulling in whole classes or groups of students, depending on my needs.
• GradPoint is a very useful tool for everyone - our students, paraprofessionals, teachers, directors, and administration. So across the board, it helps us all access the information we need to on a daily basis, whether in the classroom or at home.
• As a special education teacher, it allows me to work with my particular students one-on-one and individualize their learning according to their IEP and learning styles. I like the ease of use and versatility, and ability to use it in the classroom and then at home, go over information needed to prepare for the next day.

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• I have seen multiple mistakes in the questions/answers that need to be corrected/updated. I think these are kinks that need to be worked out and once resolved, will be fine.
• When I filter for one student's name and then go to one of their courses, there is no easy way to go back and see all the courses for that one student - it always takes me back to the COURSE which lists all the students, not the one student I was just working with. Would save some steps if there was an easier way to navigate back to the one student and all their courses.
• Wish there was a way I could (as a teacher/administrator) copy when reviewing the quiz/test questions with a student, so I could paste it into Google or other search so that we can research the question together. You can't copy/paste anything from inside the quiz/test review section, I am assuming for security reasons, but still, as a special education teacher, makes it a bit harder for me to go back over missed questions and review information.

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.

I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

While your search bar was only able to find one (that I don't really think applies), the state of Georgia has two programs that are very similar: Georgia Connections Academy and K12. I have been a homeschool teacher for years, and am familiar with both of these programs. I feel that GradPoint stacks up very well to these other online learning platforms, and probably better, especially for administrators. My company selected GradPoint, not me, but I do believe they made a great decision, having used Edgenuity before and having many problems...hence their switch to GradPoint.

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• Positive Impact: Works well with our independent sites all over the state, yet allows us to still be all connected.
• Positive Impact: Works especially well with me and my special education students. Can go back over each and every missed question, review, clarify, discuss, and achieve mastery. For a special education teacher, this is just lovely!
• Negative Impact: I really love GradPoint, but the only negative is since GradPoint is so technology driven, if you have a particularly tech savvy student, we have seen they can 'work around' some of GradPoint's features and 'get ahead'. I am not so tech savvy myself, but this is what my site director has told me, and I would think that is not good and should be looked at/further review/investigation.

Incentivized

• Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
• So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.

Incentivized