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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GradPoint

    Score9 out of 10
    N/AGradPoint is a K-12 learning management system (LMS) from Pearson, supporting student engagement and communication, student encouragement and self-assessment, and other tools to support student learning and progress.N/A

    Skilljar by Gainsight

    Score8.3 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
    Pricing
    GradPointSkilljar by Gainsight
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GradPointSkilljar by Gainsight
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GradPointSkilljar by Gainsight
    Considered Both Products
    Pearson
    No answer on this topic
    Gainsight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    60 Answers
    Features
    GradPointSkilljar by Gainsight
    Learning Management
    Comparison of Learning Management features of GradPoint and Skilljar by Gainsight
    Feature
    GradPoint
    9.6
    1 Ratings
    18% above category average
    Skilljar by Gainsight
    9.2
    26 Ratings
    7% above category average
    Course authoring9.01 Ratings10.022 Ratings
    Course catalog or library9.01 Ratings8.925 Ratings
    Learning content10.01 Ratings00 Ratings
    Mobile friendly10.01 Ratings10.020 Ratings
    Progress tracking & certifications10.01 Ratings7.826 Ratings
    Assignments10.01 Ratings10.019 Ratings
    Compliance management10.01 Ratings8.417 Ratings
    Learning administration10.01 Ratings10.024 Ratings
    Learning reporting & analytics10.01 Ratings9.526 Ratings
    Social learning8.01 Ratings8.914 Ratings
    Player/Portal00 Ratings8.921 Ratings
    Gamification00 Ratings8.43 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings10.03 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of GradPoint and Skilljar by Gainsight
    Feature
    GradPoint
    -
    Ratings
    Skilljar by Gainsight
    9.6
    3 Ratings
    0% below category average
    Customer Feedback Collection00 Ratings8.93 Ratings
    Customer Training Library Curation00 Ratings10.03 Ratings
    User Permissioning00 Ratings10.03 Ratings
    Best Alternatives
    GradPointSkilljar by Gainsight
    Small Businesses
    Google Classroom
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    No answers on this topic
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GradPointSkilljar by Gainsight
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (78 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (53 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (52 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    GradPointSkilljar by Gainsight
    Likelihood to Recommend
    Pearson
    Great for independent learning, whether in large/small group setting, or individually. Harder for us to have students work on their own though, since it requires constant passwords to move on from one section to another for quizzes and tests. Is going to be especially hard for our students to work independently over the holidays (to stay on pace) when they can only go so far before having to stop for a password before they can go further.
    Incentivized
    Read full review
    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Pros
    Pearson
    • It is very user-friendly right from the get-go. I am able to navigate throughout the system, and between areas easily, going from one class to another, from one student to another, or pulling in whole classes or groups of students, depending on my needs.
    • GradPoint is a very useful tool for everyone - our students, paraprofessionals, teachers, directors, and administration. So across the board, it helps us all access the information we need to on a daily basis, whether in the classroom or at home.
    • As a special education teacher, it allows me to work with my particular students one-on-one and individualize their learning according to their IEP and learning styles. I like the ease of use and versatility, and ability to use it in the classroom and then at home, go over information needed to prepare for the next day.
    Incentivized
    Read full review
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Cons
    Pearson
    • I have seen multiple mistakes in the questions/answers that need to be corrected/updated. I think these are kinks that need to be worked out and once resolved, will be fine.
    • When I filter for one student's name and then go to one of their courses, there is no easy way to go back and see all the courses for that one student - it always takes me back to the COURSE which lists all the students, not the one student I was just working with. Would save some steps if there was an easier way to navigate back to the one student and all their courses.
    • Wish there was a way I could (as a teacher/administrator) copy when reviewing the quiz/test questions with a student, so I could paste it into Google or other search so that we can research the question together. You can't copy/paste anything from inside the quiz/test review section, I am assuming for security reasons, but still, as a special education teacher, makes it a bit harder for me to go back over missed questions and review information.
    Incentivized
    Read full review
    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Likelihood to Renew
    Pearson
    No answers on this topic
    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
    Read full review
    Usability
    Pearson
    No answers on this topic
    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Support Rating
    Pearson
    No answers on this topic
    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
    Read full review
    Implementation Rating
    Pearson
    No answers on this topic
    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
    Read full review
    Alternatives Considered
    Pearson
    While your search bar was only able to find one (that I don't really think applies), the state of Georgia has two programs that are very similar: Georgia Connections Academy and K12. I have been a homeschool teacher for years, and am familiar with both of these programs. I feel that GradPoint stacks up very well to these other online learning platforms, and probably better, especially for administrators. My company selected GradPoint, not me, but I do believe they made a great decision, having used Edgenuity before and having many problems...hence their switch to GradPoint.
    Incentivized
    Read full review
    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
    Read full review
    Return on Investment
    Pearson
    • Positive Impact: Works well with our independent sites all over the state, yet allows us to still be all connected.
    • Positive Impact: Works especially well with me and my special education students. Can go back over each and every missed question, review, clarify, discuss, and achieve mastery. For a special education teacher, this is just lovely!
    • Negative Impact: I really love GradPoint, but the only negative is since GradPoint is so technology driven, if you have a particularly tech savvy student, we have seen they can 'work around' some of GradPoint's features and 'get ahead'. I am not so tech savvy myself, but this is what my site director has told me, and I would think that is not good and should be looked at/further review/investigation.
    Incentivized
    Read full review
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
    Read full review
    ScreenShots

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.