Grafana vs. Quantum Metric

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana
Score 8.5 out of 10
N/A
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like Graphite. It also has built-in support for cloud monitoring vendors like Amazon Cloudwatch, Microsoft Azure and SQL databases like MySQL. Grafana can combine data from many places into a single dashboard.
$0
Quantum Metric
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.N/A
Pricing
GrafanaQuantum Metric
Editions & Modules
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
GrafanaQuantum Metric
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
GrafanaQuantum Metric
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Grafana
8.0
4 Ratings
5% below category average
Quantum Metric
-
Ratings
Pixel Perfect reports7.04 Ratings00 Ratings
Customizable dashboards10.04 Ratings00 Ratings
Report Formatting Templates7.04 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Grafana
8.2
3 Ratings
2% above category average
Quantum Metric
-
Ratings
Drill-down analysis8.03 Ratings00 Ratings
Formatting capabilities8.03 Ratings00 Ratings
Integration with R or other statistical packages8.03 Ratings00 Ratings
Report sharing and collaboration9.03 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Grafana
9.2
3 Ratings
10% above category average
Quantum Metric
-
Ratings
Publish to Web9.03 Ratings00 Ratings
Publish to PDF9.03 Ratings00 Ratings
Report Versioning9.03 Ratings00 Ratings
Report Delivery Scheduling9.03 Ratings00 Ratings
Delivery to Remote Servers10.03 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Grafana
7.5
3 Ratings
9% below category average
Quantum Metric
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)7.03 Ratings00 Ratings
Location Analytics / Geographic Visualization8.03 Ratings00 Ratings
Predictive Analytics7.03 Ratings00 Ratings
Pattern Recognition and Data Mining8.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Grafana
-
Ratings
Quantum Metric
8.7
6 Ratings
17% above category average
Responsive Design for Web Access00 Ratings8.46 Ratings
Mobile Application00 Ratings8.66 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
Mobile App Analytics00 Ratings8.65 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Grafana
-
Ratings
Quantum Metric
9.1
7 Ratings
3% above category average
Heatmap tool00 Ratings9.37 Ratings
Click analytics00 Ratings9.27 Ratings
Scroll maps00 Ratings9.07 Ratings
Session Recording and Replay00 Ratings8.87 Ratings
User Segmentation00 Ratings9.07 Ratings
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GrafanaQuantum Metric
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All AlternativesView all alternativesView all alternatives
User Ratings
GrafanaQuantum Metric
Likelihood to Recommend
10.0
(4 ratings)
9.2
(43 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(2 ratings)
Usability
-
(0 ratings)
7.7
(12 ratings)
Support Rating
-
(0 ratings)
8.7
(32 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
GrafanaQuantum Metric
Likelihood to Recommend
Grafana Labs
Grafana is a one stop solution for all application monitoring needs. In our organisation, we use nodeJs. We run it using pm2. Since we didn't use Grafana it was hard for us to know if an app has stopped working unless we find it ourselves because our other app components were failing, or someone called us up and told about the situation. We were already using Grafana for monitoring our Ubuntu servers, but we hadn't had set it up for our app monitoring. Somehow we decided to monitor our nodeJs app with Grafana. It's a really good decision we made. We used Grafana nodeJs module "prom-client" for our node app which brought us relief from app failing situations. Since we have implemented Grafana for our Node app, it has helped us to monitor every health aspect of our node app. Now we have set up alerts based on heap-memory, so when heap memory goes beyond a set threshold we get notified and take the right steps ultimately saving our app from crashing and of course from losing business and reputation.
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Quantum Metric
Quantum Metric is a true professional, and I love the level of insight and industry knowledge they bring to the table. We use it at the departmental level, including marketing, customer service, and IT. Session replay allows our data consumers to derive insights faster and easier than digging through data. It lets us see or understand how users feel and work to enhance those feelings. The quality of support and the time to respond are also noteworthy. They have great coverage, but the learning curve is very steep and requires a lot of technical support and hand-holding.
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Pros
Grafana Labs
  • It visualizes metrics very well coming from any well known data source.
  • It sends alerts to collaboration channels when a threshold is breeched.
  • Graphs and dashboards are portable (Graph-as-a-Code).
Read full review
Quantum Metric
  • Identifying user pain points and frustrations. Quantum Metrics has a data point called Rage Click which shows when a customer has clicked multiple times back to back on a particular section of the website.
  • Replaying a session to see everything that is loading on the front end to the customer, as well as the backed end of the website, has been critical in troubleshooting the experience.
  • Heatmaps are a awesome tool we have found very useful in showing engagement with different content on the page, how far user scroll & drop off and to see a split side by side view of the same page in an a/b test.
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Cons
Grafana Labs
  • Functions to customize values
  • Improved user experience
Read full review
Quantum Metric
  • Quantum could share some use cases implemented by similar industries in accordance with the key problems as inputs.
  • We should be able to see some of the most common solutions that could be integrated within our product based on the step of the user journey I am at.
  • Expanding capabilities to integrate with high-level tools integrated.
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Likelihood to Renew
Grafana Labs
No answers on this topic
Quantum Metric
Quantum is a nice tool and is user friendly however I believe there always room for improvement. We have experienced minor issues with a few sessions which were solved by Quantum support reps in a timely manner and some of the dashboards are not as robust as other tools we use
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Usability
Grafana Labs
No answers on this topic
Quantum Metric
For a new user, it's pretty intuitive to onboard and start doing the basic functionalities. But QM has a lot of functionalities which can be leveraged by more team members (especially when you don't have analysts dedicatedly using this) if further enhancements to usability are made.
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Support Rating
Grafana Labs
No answers on this topic
Quantum Metric
I've been very impressed with the support Quantum Metric has provided. Our amazing Customer Success team has provided excellent service and has gone above and beyond in helping us use and understand the tool. We hold weekly calls with multiple teams and QM has been proactive in bringing things to our team's attention and making suggestions. The support has been one of the most important aspects of having QM and has allowed us to make great strides in improving how we use data and user research in our work.
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Alternatives Considered
Grafana Labs
Grafana has a direct plugin to Icinga monitoring solution and allowed for easy configuration for us. At the time of implementation, other services did not have such an integration. As we already had a very customized and heavily introduced monitoring solution in place, we needed settings that could plug into the system quickly and efficiently. This was the case with Grafana and allowed us to have all the integrations we needed with services such as Icinga
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Quantum Metric
We have used - as an organization - multiple products that each fill a roll or task Quantum Metric provides...however I think there are very few tools or SaaS solutions out there that bundle so much into one solution. QM was better than the replay tool another group was utilizing (Mouseflow) because with our contract we could capture and review way more replays as well as have those replays married to actual, quantifiable data. From an analytics point, is so much easier to install event tracking as opposed to our basic Google Analytics implementation. However, I would still use GA as a primary record for measuring overall site performance since QM doesn't have robust product sales tracking. At one point we did review a competitor called Content Square. They seemed very focused on heat mapping.
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Return on Investment
Grafana Labs
  • Helps us to keep our application and server up all time
  • Dashboards are easy to share with others
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Quantum Metric
  • The service is not cheap, so don't commit unless you're going to use it.
  • Really improved our tech support process by allowing us to identify problems much sooner.
  • Helped identify potential frustrations, which could be eliminated to reduce friction at checkout.
Read full review
ScreenShots

Quantum Metric Screenshots

Screenshot of Industry specific Atlas guides helps improve sections of the user experience on a site or app.Screenshot of Quantum Metric Sales Funnel - Shows data in context with respect to previous weeks.Screenshot of Integrates NPS to quantify customer feedbackScreenshot of Performance timings can be calculated