Grafana vs. Zoho Analytics

If I was starting over on an Observability platform, Grafana would be my number 1 choice due to the flexibility and ability to act as a single platform either on its own or combining multiple data sources. The trick however, is that it can be fairly complex to learn and setup, so time is needed to make it a successful implementation. There is a level of cognitive load required

Incentivized

Zoho Analytics does a pretty decent job across all aspects. Still, on the dashboard part, Zoho Analytics is really good compared to other BI Analytical tools. It offers a wide range of dashboard options and allows users to customize them based on needs and requirements. On the other hand, for customer reports, it falls a little short.

Incentivized

• Alerting through many different medium as Slack, Email, Webhook etc
• Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
• Log aggregation and powerful Logql to filter and view your logs
• Microservices monitoring
• Large number of plugins and data sources to collect your metrics from almost anywhere

Incentivized

• Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
• Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
• Decision making regarding resource allocation.

Incentivized

• There are some settings which we can't configure from UI (Web Console).
• We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
• In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.

• I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
• Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
• The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.

Incentivized

I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool

Incentivized

It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources

Incentivized

I think Zoho Analytics is excellent for visualizing the data. I don't spend much time preparing the data or creating the charts, graphs, and reports, so I can't discuss that. I do know that our team spends a LOT less time working on the reports now than they used to. Zoho has saved them a great deal of time.

Incentivized

ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.

Incentivized

ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.

Incentivized

The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick

Incentivized

If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.

Incentivized

Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.

Incentivized

Looker is more of a database. Build your own customization data sets and reporting. At the same time, Looker's forecasting tool seems more accurate. I like Zoho's visual analytics of the data more. Zoho is better for presenting the data to others, while Looker is more raw data, drilling down into the numbers review.

Incentivized

We are impressed by how Zoho Analytics scales to match our specific analytics needs. It is easy to customize it to adapt to our existing working infrastructure. There are seamless connectors that allow us to connect Zoho Analytics with all of our data sources, making it easy to collect data for analysis.

Incentivized

• Time-consuming reports reduced
• Spotting trends in services
• Preventive maintenance

Incentivized

• Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
• Analytics provides a lot of visualization options that I need to serve my customers.
• Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.

Incentivized