Greater Giving vs. LiveImpact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 7.2 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
LiveImpact
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
LiveImpact is a technology platform that was specifically designed and built to support social impact organizations, nonprofits, foundations, and CSR groups, with all their technology needs. It offers Program Management, Fundraising and Volunteer Management all under a single platform.N/A
Pricing
Greater GivingLiveImpact
Editions & Modules
Event Package
Contact Sales
per year Unlimited Users and Events
Express Package
Contact Sales
per year Unlimited Users and Events
Virtual and In-Person Events Package
Contact Sales
per year Unlimited Users and Events
No answers on this topic
Offerings
Pricing Offerings
Greater GivingLiveImpact
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
More Pricing Information
Best Alternatives
Greater GivingLiveImpact
Small Businesses
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.3 out of 10
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
Bloomerang
Bloomerang
Score 8.9 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.3 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingLiveImpact
Likelihood to Recommend
3.1
(5 ratings)
10.0
(1 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
4.0
(1 ratings)
-
(0 ratings)
User Testimonials
Greater GivingLiveImpact
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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LiveImpact
LiveImpact would be an excellent choice for any nonprofit, irrespective of size. For those still using Excel to manage their donor data, this would be a hyper boost of productivity and tracking. For those hosting events or campaigns, the development and deployment of microsites are super easy and user-friendly.
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Pros
Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
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LiveImpact
  • All-in-one solution with CRM, microsites for campaigns/events, and communications
  • Very easy reporting systems
  • Excellent customer support, plus continuous feature enhancements
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Cons
Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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LiveImpact
No answers on this topic
Usability
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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LiveImpact
No answers on this topic
Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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LiveImpact
No answers on this topic
Alternatives Considered
Global Payments
We've used this for years, and see no reason to explore others!
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LiveImpact
Ease of use, more comprehensive, price
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Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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LiveImpact
No answers on this topic
ScreenShots

Greater Giving Screenshots

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LiveImpact Screenshots

Screenshot of LiveImpact offers rich, customizable profiles for your constituentsScreenshot of Our mobile-responsive and beautiful fundraisers can be created within minutes and can very easily be embedded on your website.Screenshot of LiveImapct offers powerful outreach features and you can easily create beautiful looking newsletters with our drag and drop tools.