Greater Giving vs. BeLIVE

For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.

Incentivized

Using be.live for video on YouTube, LinkedIn and Facebook both my page and group. Embeding a live video on my webiste. Having guests join my live video and also share information by using my computer screen.

Incentivized

• Payment Facilitation
• Ticket Puchasing
• Auction Coordination

Incentivized

• Going live on multiple platforms at the same time
• Sharing my screen on those live sessions
• Recording the sessions to be able to repurpose as a blog post or small video clips
• Having guests join my live videos
• Be.live support group is excellent

Incentivized

• Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
• Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
• Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.

• Limited customisation choices of the overlays and background that are available.
• Occasional delay between the audio and video
• Limited to 4 guests at once

Incentivized

Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.

Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.

We've used this for years, and see no reason to explore others!

Incentivized

• The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
• We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
• The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics

Incentivized

• Increased engagement with my audience
• Saves time for creating live videos on various platforms.

Incentivized