Greater Giving vs. PheedLoop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 7.0 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
PheedLoop
Score 9.0 out of 10
N/A
PheedLoop is an end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is a streamlined event management system and is used by events of all types and sizes up to tens of…N/A
Pricing
Greater GivingPheedLoop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greater GivingPheedLoop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing information by request online.
More Pricing Information
Community Pulse
Greater GivingPheedLoop
Top Pros
Top Cons
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Greater GivingPheedLoop
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Medium-sized Companies
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Score 9.3 out of 10
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User Ratings
Greater GivingPheedLoop
Likelihood to Recommend
3.1
(5 ratings)
9.0
(1 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
4.0
(1 ratings)
-
(0 ratings)
User Testimonials
Greater GivingPheedLoop
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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PheedLoop
Pheedloop tends to be an answer to most of our virtual event needs, from tradeshows to shorter webinars. The one area that I find Pheedloop to be less of an option is when we need attendees to use mobile devises and we are not using the native meet and stream for streaming, as integrations for streaming don't translate to the app.
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Pros
Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
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PheedLoop
  • Ease of use
  • Registration
  • Intergration with Syncwords
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Cons
Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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PheedLoop
  • Mobile app
  • Reporting
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Usability
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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PheedLoop
No answers on this topic
Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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PheedLoop
No answers on this topic
Alternatives Considered
Global Payments
We've used this for years, and see no reason to explore others!
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PheedLoop
  • PheedLoop is great with customizations
  • Ease of use for both administrators and users
  • Ability to duplicate the sessions and exhibit area is key for clients running multiple session types and with poster sessions
  • Integration with Syncwords is amazing and seamless
  • Integration with Pure Chat helps manage attendees
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Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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PheedLoop
  • Ability to reach attendees across the world
  • Abilities to showcase sponsors in many different areas on the platform
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ScreenShots