GreenGeeks vs. JetRails

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GreenGeeks
Score 1.0 out of 10
N/A
GreenGeeks is a green energy web hosting provider putting back into the grid through wind energy that we consume. The company offers Shared, Reseller, VPS and Dedicated Server packages for those just starting out all the way up to the professionals.
$2.95
per month
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
Pricing
GreenGeeksJetRails
Editions & Modules
Lite/WordPress
$2.95
per month
Pro Web /WordPress
$5.95
per month
Premium/WordPress
$10.95
per month
RH-25
$19.95
per month
RH-50
$25.95
per month
RH-80
$34.95
per month
VPS 2GB
$39.95
per month
VPS 4GB
$59.95
per month
VPS 8GB
$109.95
per month
No answers on this topic
Offerings
Pricing Offerings
GreenGeeksJetRails
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GreenGeeksJetRails
Best Alternatives
GreenGeeksJetRails
Small Businesses
SiteGround
SiteGround
Score 9.1 out of 10
SiteGround
SiteGround
Score 9.1 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 7.3 out of 10
WP Engine
WP Engine
Score 7.3 out of 10
Enterprises
Pantheon
Pantheon
Score 8.6 out of 10
Pantheon
Pantheon
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GreenGeeksJetRails
Likelihood to Recommend
1.0
(1 ratings)
9.8
(4 ratings)
Usability
-
(0 ratings)
9.8
(4 ratings)
Support Rating
-
(0 ratings)
9.8
(4 ratings)
User Testimonials
GreenGeeksJetRails
Likelihood to Recommend
GreenGeeks
If you are looking for a shared hosting service, Green Geeks pricing is comparable to most vendors. T2 tech support is generally knowledgeable, T1 is responsive via chat, but often is not able to resolve issues (other than KB questions). Load balancing on a shared server is difficult for all vendors, since individual website usage is hard to predict. Vendors have different ways of dealing with this - some simply do not guarantee resource limits (e.g. available memory, PHP threads, etc). Green Geeks does provide resource limits as part of their contracts, but they frequently downgrade those limits, presumably to address overloaded servers. BUT BE AWARE - I believe GreenGeeks uses unethical practices when a customer wants to cancel. It is my personal experience that they make it extremely difficult / impossible to cancel a contract. I feel the process is not transparent and they will ignore emails directing them to cancel. In my experience, they will then proceed to charge customers for a renewed contract. I believe multiple customers have reported this problem.
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JetRails
JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
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Pros
GreenGeeks
  • T1 support generally responds w/i 15-30 minutes
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JetRails
  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
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Cons
GreenGeeks
  • In my personal experience, the billing department uses unethical practices when customers cancel subs.
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JetRails
  • Expanded offering for Wordpress
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Usability
GreenGeeks
No answers on this topic
JetRails
JetRails staff is very, very, very knowledgeable.
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Support Rating
GreenGeeks
No answers on this topic
JetRails
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
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Alternatives Considered
GreenGeeks
From a technical perspective, all shared server vendors are comparable. Bluehost has terrible customer support. A2 is more expensive, but has more personalized support.
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JetRails
JetRails works well in conjunction with a wide variety of hosting solutions.
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Return on Investment
GreenGeeks
  • Throttling servers impacted website availability.
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JetRails
  • Saved us time
  • Saved us money
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ScreenShots