Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
HRweb
Score 10.0 out of 10
N/A
HRweb is presented by the vendor, the company of the same name in Durham, as a low-cost but comprehensive workforce management tool for small businesses to simplify administrative tasks, comply with regulations and develop & retain talent, offering an annual contract or month-to-month payment.N/A
Pricing
GustoHRweb
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
GustoHRweb
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
GustoHRweb
Features
GustoHRweb
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
9.1
587 Ratings
10% above category average
HRweb
-
Ratings
Pay calculation9.4564 Ratings00 Ratings
Support for external payroll vendors8.58 Ratings00 Ratings
Benefit plan administration8.7402 Ratings00 Ratings
Direct deposit files9.5568 Ratings00 Ratings
Salary revision and increment management9.1438 Ratings00 Ratings
Reimbursement management9.2178 Ratings00 Ratings
Best Alternatives
GustoHRweb
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
When I Work
When I Work
Score 7.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Beeline Extended Workforce Platform
Beeline Extended Workforce Platform
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoHRweb
Likelihood to Recommend
9.1
(590 ratings)
8.5
(2 ratings)
Likelihood to Renew
10.0
(12 ratings)
9.0
(1 ratings)
Usability
9.5
(414 ratings)
-
(0 ratings)
Support Rating
1.7
(26 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
GustoHRweb
Likelihood to Recommend
Gusto
Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
Read full review
ManagerAssistant.com (HRweb Software)
Every business and its employees along with management wants to have a transparent system where appraisals and rewards could be attained without any unclear and vague target definitions. The tool is accurate for tracking performance analysis with help of business intelligence to provide clarity that motivates employees with a constant depiction of their achievements.
Read full review
Pros
Gusto
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
Read full review
ManagerAssistant.com (HRweb Software)
  • Time Tracking
  • PTO Onboarding
  • Attendance
  • Management of Employee activities
Read full review
Cons
Gusto
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
Read full review
ManagerAssistant.com (HRweb Software)
  • Its aesthetics could be more catchy on the front end.
Read full review
Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Read full review
ManagerAssistant.com (HRweb Software)
Because of the employee activities evaluation feature.
Read full review
Usability
Gusto
The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
Read full review
ManagerAssistant.com (HRweb Software)
No answers on this topic
Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Read full review
ManagerAssistant.com (HRweb Software)
No answers on this topic
Implementation Rating
Gusto
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
Read full review
ManagerAssistant.com (HRweb Software)
No answers on this topic
Alternatives Considered
Gusto
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
Read full review
ManagerAssistant.com (HRweb Software)
It's more advanced and cost-effective in terms of adoption, user-friendly interphase along with BI tools that can even track behaviors of the employee to ascertain and plan the steps accordingly to keep them motivated and help them contribute towards the overall goal. Its management is easy and can be managed easily.
Read full review
Return on Investment
Gusto
  • For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
Read full review
ManagerAssistant.com (HRweb Software)
  • Tracking and Evaluating the Employee data has a great positive impact.
  • PTO Onboarding can be improved.
  • Time Tracking is good to look after.
Read full review
ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data