What users are saying about
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Top Rated
122 Ratings
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Gusto

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Top Rated
122 Ratings
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Score 8.5 out of 100
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Likelihood to Recommend

Gusto

You pay for the amount of users, so it's good for companies both large and small. Anytime you have W-2 employees I would think it is a great fit. You can also use it to pay independent contractors, although I haven't used those features before.The time tracking features are included with one of the plans so if you want employees to be able to track time and have payroll automatically reflect their hours, it's great for that. It's also very easy to reimburse employees for expenses and things like that.We didn't know about this when we got Gusto, but it also does a great job with little things such as welcome cards for new employees, it lets you make birthday cards, and little things like that.
McKay Salisbury | TrustRadius Reviewer

PeopleStrong Alt

No answers on this topic

Feature Rating Comparison

Payroll Management

Gusto
8.8
PeopleStrong Alt
Pay calculation
Gusto
8.8
PeopleStrong Alt
Support for external payroll vendors
Gusto
8.5
PeopleStrong Alt
Benefit plan administration
Gusto
8.3
PeopleStrong Alt
Direct deposit files
Gusto
8.9
PeopleStrong Alt
Salary revision and increment management
Gusto
8.9
PeopleStrong Alt
Reimbursement management
Gusto
9.5
PeopleStrong Alt

Pros

Gusto

  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo | TrustRadius Reviewer

PeopleStrong Alt

No answers on this topic

Cons

Gusto

  • One issue that we've run into with Gusto are some limitations around certain kinds of withholdings from contractor pay. We've had to employ some manual work arounds.
  • When we switched from semi-monthly to an every 2 week payroll, we experienced an issue with Gusto where the payroll days are slightly out of sync. This is another minor issue that we manually work around.
Ed Hart | TrustRadius Reviewer

PeopleStrong Alt

No answers on this topic

Likelihood to Renew

Gusto

Gusto 8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

PeopleStrong Alt

No score
No answers yet
No answers on this topic

Usability

Gusto

Gusto 10.0
Based on 1 answer
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

PeopleStrong Alt

No score
No answers yet
No answers on this topic

Support Rating

Gusto

Gusto 8.3
Based on 22 answers
In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.
Anonymous | TrustRadius Reviewer

PeopleStrong Alt

No score
No answers yet
No answers on this topic

Alternatives Considered

Gusto

I do not have a background in HR or payroll, so I haven't used other tools like Gusto. We use Employee Navigator to view our health insurance plans and enter time off requests. I feel like we could use just Gusto if it offered these features as well. I'm not aware of other tools out there that stack up well against Gusto.
Jared DeLong | TrustRadius Reviewer

PeopleStrong Alt

No answers on this topic

Return on Investment

Gusto

  • It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
  • It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
Jason Ackerman | TrustRadius Reviewer

PeopleStrong Alt

No answers on this topic

Screenshots

Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
Basic$19/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

PeopleStrong Alt

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PeopleStrong Alt Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Gusto
8.3
PeopleStrong Alt

Likelihood to Renew

Gusto
8.0
PeopleStrong Alt

Usability

Gusto
10.0
PeopleStrong Alt

Support Rating

Gusto
8.3
PeopleStrong Alt

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