TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    SetSail

    Score10 out of 10
    N/ASetSail is a signal-based selling platform that uses AI and behavioral science to turn sales data into better sales behaviors. The vendor states CROs and Sales VPs at companies like Dropbox, Cisco, Hubspot, and Lyft use SetSail to automate sales programs, improve rep behaviors, and increase win rates — at scale and in real time.N/A
    Pricing
    GustoSetSail
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoSetSail
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.—
    More Pricing Information
    Community Pulse
    GustoSetSail
    Considered Both Products
    Gusto
    No answer on this topic
    SetSail
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    No answers on this topic
    Features
    GustoSetSail
    Payroll Management
    Comparison of Payroll Management features of Gusto and SetSail
    Feature
    Gusto
    9.1
    611 Ratings
    9% above category average
    SetSail
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Gusto and SetSail
    Feature
    Gusto
    -
    Ratings
    SetSail
    10.0
    2 Ratings
    20% above category average
    Personalized dashboards00 Ratings10.02 Ratings
    Color-coded scorecards00 Ratings10.01 Ratings
    KPIs00 Ratings10.02 Ratings
    Key Performance Indicator setting00 Ratings10.02 Ratings
    Benchmarking with external data00 Ratings10.02 Ratings
    Revenue Forecasting00 Ratings10.01 Ratings
    Pipeline Analytics00 Ratings10.01 Ratings
    Sales ICM
    Comparison of Sales ICM features of Gusto and SetSail
    Feature
    Gusto
    -
    Ratings
    SetSail
    10.0
    2 Ratings
    15% above category average
    Sales compensation plan creation00 Ratings10.02 Ratings
    Complex sales crediting00 Ratings10.02 Ratings
    Sales compensation process automation00 Ratings10.02 Ratings
    Incentive auditing/regulation compliance00 Ratings10.02 Ratings
    Sales compensation dashboards & forecasting00 Ratings10.02 Ratings
    Incentive modeling00 Ratings10.02 Ratings
    Agile incentive strategy00 Ratings10.02 Ratings
    ICM mobile visibility00 Ratings10.02 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of Gusto and SetSail
    Feature
    Gusto
    -
    Ratings
    SetSail
    10.0
    2 Ratings
    31% above category average
    Sales contest templates00 Ratings10.02 Ratings
    Custom sales contests00 Ratings10.02 Ratings
    Team competitions00 Ratings10.02 Ratings
    Multiple competitions00 Ratings10.02 Ratings
    Contest flexibility00 Ratings10.02 Ratings
    Sales rep view00 Ratings10.02 Ratings
    Mobile game functionality00 Ratings10.01 Ratings
    Game notifications & updates00 Ratings10.01 Ratings
    Social competition / Game collaboration00 Ratings10.02 Ratings
    Sales game integration to Salesforce00 Ratings10.01 Ratings
    Sales performance reporting00 Ratings10.02 Ratings
    TV streaming00 Ratings10.01 Ratings
    Best Alternatives
    GustoSetSail
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    APS
    Score5.7 out of 10
    SAP Sales Performance Management
    Score8.6 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Xactly
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoSetSail
    Likelihood to Recommend
    9.1
    (633 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (457 ratings)
    -
    (0 ratings)
    Support Rating
    4.3
    (27 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    GustoSetSail
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    SetSail
    SetSail is perfect for a mid to large sized sales organization that would like to spark a greater sense of competition amongst their sales team. If your sales team isn't that size then it would seem fairly redundant to use this software with your reps as there will not be as much competition driving the results that SetSail is intended for.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    SetSail
    • View which opps are connected
    • See engagement with customers
    • Look at multiple reps engagement
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    SetSail
    • SetSail can track general customer engagement
    • Help with adding contact roles
    • Looks at who is getting in touch with prospects that aren't opps yet
    Incentivized
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    SetSail
    No answers on this topic
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    SetSail
    No answers on this topic
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    SetSail
    No answers on this topic
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    SetSail
    No answers on this topic
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    SetSail
    Yes we work with a few different tools including setsail, outreach and ZoomInfo. There are many other tools but we haven't considered too many to look at a t all. Not sure if these tools are directly go against setsail but they work hand in hand with our salesforce application
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    SetSail
    • Much more data to see into opps
    • ability to see engagement
    • improvement on forecasting
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    SetSail Screenshots

    Screenshot of The Feed on SetSail's Rep View