Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Truework
Score 7.9 out of 10
N/A
Zethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.
N/A
Pricing
Gusto
Truework
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
Gusto
Truework
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Gusto offers three pricing plans for payroll, benefits, and HR.
I've used Truework to generate my information regarding my employment letter. This helped me with applying for state programs that required to know about my work history and income. In previous jobs, I've used Workday, and it was a useful site, but a bit more complex than using …
I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
Benefits setup is unintuitive for startups
While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
Limited dashboard customization for remote workflows
As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.
