Gyde vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gyde
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Gyde is a Digital Adoption Platform (DAP) designed to help organizations maximize software ROI by enabling employees and customers to learn, adopt, and excel at digital tools while shortening the learning curve of any software application. Some of the key benefits organizations like Bajaj Finance, Fidelity, UpsideLMS, and Verizon have experienced with Gyde include faster onboarding, reduced support tickets, improved data accuracy, higher employee productivity, and accelerated software…
$200
per month per user
Userlane
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Pricing
GydeUserlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GydeUserlane
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalRequired
Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Community Pulse
GydeUserlane
Best Alternatives
GydeUserlane
Small Businesses
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Medium-sized Companies
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Enterprises
Nexthink
Nexthink
Score 7.3 out of 10
Nexthink
Nexthink
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GydeUserlane
Likelihood to Recommend
-
(0 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
GydeUserlane
Likelihood to Recommend
Gyde
No answers on this topic
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
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Pros
Gyde
No answers on this topic
Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
Read full review
Cons
Gyde
No answers on this topic
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
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Usability
Gyde
No answers on this topic
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
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Alternatives Considered
Gyde
No answers on this topic
Userlane
I haven't used any other to much extent.
Read full review
Return on Investment
Gyde
No answers on this topic
Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Read full review
ScreenShots

Gyde Screenshots

Screenshot of a Walkthrough title before the walkthrough begins.Screenshot of Gyde appearing on mobileScreenshot of Usage Profiles & other key activity indicators that show how users are utilizing the systems.Screenshot of an expanded view of a contextual help article.

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.