HandiFox vs. Lightspeed Retail

Lightspeed Retail

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HandiFox	Score 10.0 out of 10	Small Businesses (1-50 employees)	HandiFox is inventory management software for small and mid-sized businesses that use QuickBooks Online or QuickBooks Desktop. It extends QuickBooks with barcode-enabled inventory, purchasing, sales, and warehouse workflows that can be used in the office, warehouse, stockroom, service truck, or field. Core use cases HandiFox helps businesses manage inventory transactions closer to where work happens. Teams can receive purchase orders at the dock, count…	$59 per month 2 users, 1 mobile device, 1 location
Lightspeed Retail	Score 9.1 out of 10	N/A	Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.	N/A

Pricing

HandiFox

Lightspeed Retail

Editions & Modules

HandiFox Online Start plan: $59
per month 2 users, 1 mobile device, 1 location
HandiFox Online Optima plan: $105
per month 4 users, 3 locations, 2 mobile devices
HandiFox Online Pro plan: $159
per month 5 users, 3 devices, 100 locations
HandiFox Desktop perpetual license: $1,995
one-time fee 1 mobile device

Basic: $79.00 ($69.00)
per month (when billed annually)
Starter: $119.00 ($99.00)
per month (when billed annually)
Standard: $139.00 ($119.00)
per month (when billed annually)
Advanced: $189.00 ($169.00)
per month (when billed annually)
Pro: $259.00 ($229.00)
per month (when billed annually)
Enterprise: Contact Sales

Offerings

Pricing Offerings
HandiFox	Lightspeed Retail
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

HandiFox is priced by the number of mobile devices and the support plan. All user licenses are non-expiring licenses. Additional training and support options are available. A discount is available for annual billing.

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More Pricing Information

Community Pulse
	HandiFox	Lightspeed Retail
Considered Both Products	HandiFox No answer on this topic	Lightspeed Retail JL Joy Leonardi Business Administration/Accounting/HR/Inventory/IT Chose Lightspeed Retail Fantastically due to its powerful components combined with ease of use, support, help center, and intuitive interface. Made the choice easy to make! Incentivized Helpful? MS Melissa Scoon Controller / Store Buyer Chose Lightspeed Retail QuickBooks Desktop Pro Incentivized Helpful? MN Mike Nitroy Store Manager Chose Lightspeed Retail Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and … Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail When we used Revel Systems Point of Sale systems, we had problems for many months where each device would mysteriously show different pricing for the same product, which is a no-go in a retail environment, this has been several years ago, so unsure if they fixed that, but … Incentivized Helpful? SA Sean Anderson CEO (Chief Executive Officer) Chose Lightspeed Retail The challenge with this is that because Lightspeed has such poor reporting with their POS, and the ability to actually see your data, it is nearly impossible to move to another POS without a very expensive integration process. So while I have explored these other options, I … Incentivized Helpful? PM Phil Meyers General Director Chose Lightspeed Retail Most Pet Care industry software doesn’t offer such a robust POS and inventory control system. We didn’t look at too many softwares but Lightspeed Retail had everything we were looking for and more. Incentivized Helpful? Jeremy Smith Founder Chose Lightspeed Retail Vend was terrible for inventory management, as was Square. Neither worked with Shopify. We selected Lightspeed when it was still MerchantOS based on cost and functionality, and haven't left because we haven't had time to research migration costs or alternatives. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail Lightspeed Retail is much much easier to use than Shopify. We replaced Shopify shortly after I started working here because Lightspeed Retail not only was much more user-friendly, but it also integrates with the other systems we use (Skuvault and BigCommerce). They also have … Incentivized Helpful? Bret Birdsong Owner Chose Lightspeed Retail We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great … Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail Lightspeed was recommended to us; we didn't try others. Incentivized Helpful? Damon Gabriel Director of Sales Chose Lightspeed Retail I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them. Incentivized Helpful?

Best Alternatives
	HandiFox	Lightspeed Retail
Small Businesses	Webgility Score 9.6 out of 10	Square POS Score 9.0 out of 10
Medium-sized Companies	SAP Cloud ERP Score 8.6 out of 10	Epicor Eagle Score 7.9 out of 10
Enterprises	SAP Cloud ERP Score 8.6 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	HandiFox	Lightspeed Retail
Likelihood to Recommend	- (0 ratings)	9.5 (0 ratings)
Usability	- (0 ratings)	9.5 (0 ratings)
Support Rating	- (0 ratings)	9.8 (0 ratings)

User Testimonials
	HandiFox	Lightspeed Retail
Likelihood to Recommend	No answers on this topic	It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software. Incentivized PM Phil Meyers General Director Read full review
Pros	No answers on this topic	Very very user friendly. Easy iPad interface that is easy to upgrade to new hardware if an iPad breaks, etc. On the Advanced plan the reporting is outstanding. Very easy to train new employees, especially younger employees raised on phones and tablets. We use their payments system and it's a very easy integration. I believe Stripe is their payment provider. Verified User Anonymous Read full review
Cons	No answers on this topic	They have not had major updates to their system in years. The inventory system is stagnant. Although their inventory system is robust, it is outdated. They do have 24-hour support, however, wait times are excessive and representatives have challenges understanding your issues. Trying to get issues resolved can take months or never at all. Management is non-existent. Trying to reach a supervisor is impossible. They have a culture of telling you what you want to hear but have no intentions of actually following through. Lightspeed is a great solution if you are a small business just getting started. But if you are intending to grow and expand, Lightspeed will become detrimental to your growth. The reporting/analytics is basic at best. They do offer paid options that are very expensive, but it is very robust. The basic reporting is very minimal. SA Sean Anderson CEO (Chief Executive Officer) Read full review
Usability	No answers on this topic	Simply well designed with obvious icons per component, making it easy to interface with. Incentivized JL Joy Leonardi Business Administration/Accounting/HR/Inventory/IT Read full review
Support Rating	No answers on this topic	I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly. Incentivized Verified User Anonymous Read full review
Alternatives Considered	No answers on this topic	We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great also so you do not have to have another unit to store you database on Incentivized Bret Birdsong Owner Read full review
Return on Investment	No answers on this topic	I have to spend a lot less time training my employees because Lightspeed is so easy to use! Keeping track of our inventory is as simple as clicking a few buttons. Our online sales have grown tremendously since changing to Lightspeed Incentivized MN Mike Nitroy Store Manager Read full review
ScreenShots	HandiFox Screenshots