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Lightspeed saves us time and money!
June 23, 2023

Lightspeed saves us time and money!

Mike Nitroy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Lightspeed Payments

Overall Satisfaction with Lightspeed Retail

We were looking for a more simpler and modern POS system to use in our campus bookstore - and Lightspeed has definitely delivered on both of those things. There are less of working in our store than ever before, so we needed something that wasn’t going to make our jobs harder.
  • Streamlined and easy to use
  • Sleek and modern
  • Easy to correspond between in store
  • And online portions of the retail
  • Business
  • Support isn’t always the best
  • We’ve had some history of dips in the system working
  • Communication about updates is lacking
  • Retail and Ecom interconnectedness
  • Strong online store customization
  • Ease of use at checkout
  • I have to spend a lot less time training my employees because Lightspeed is so easy to use!
  • Keeping track of our inventory is as simple as clicking a few buttons.
  • Our online sales have grown tremendously since changing to Lightspeed
Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not!

Do you think Lightspeed Retail delivers good value for the price?

Yes

Are you happy with Lightspeed Retail's feature set?

Yes

Did Lightspeed Retail live up to sales and marketing promises?

Yes

Did implementation of Lightspeed Retail go as expected?

Yes

Would you buy Lightspeed Retail again?

Yes

Lightspeed is great for a store that has inventory that is shared between in store and online sales because they are so well connected in the POS system software, whether it is inventory counts, images, etc.

lightspeed is also great if you have items in your store that has variants such as sizes or colors, the system makes it so easy to add these into each individual circumstance.