HCL BigFix vs. Microsoft System Center Endpoint Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Microsoft System Center Endpoint Protection
Score 8.0 out of 10
N/A
Microsoft System Center Endpoint Protection is a malware, spyware, antivirus and endpoint protection application available formerly with System Center Configuration Manager (SCCM), which later became Microsoft Endpoint Manager. It is a legacy product, with older versions reaching end of support, and is not available as a standalone product.N/A
Pricing
HCL BigFixMicrosoft System Center Endpoint Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL BigFixMicrosoft System Center Endpoint Protection
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixMicrosoft System Center Endpoint Protection
Features
HCL BigFixMicrosoft System Center Endpoint Protection
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
HCL BigFix
-
Ratings
Microsoft System Center Endpoint Protection
7.7
3 Ratings
10% below category average
Anti-Exploit Technology00 Ratings8.03 Ratings
Endpoint Detection and Response (EDR)00 Ratings7.03 Ratings
Centralized Management00 Ratings8.02 Ratings
Hybrid Deployment Support00 Ratings6.02 Ratings
Infection Remediation00 Ratings9.03 Ratings
Vulnerability Management00 Ratings8.03 Ratings
Malware Detection00 Ratings8.03 Ratings
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HCL BigFixMicrosoft System Center Endpoint Protection
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User Ratings
HCL BigFixMicrosoft System Center Endpoint Protection
Likelihood to Recommend
9.0
(5 ratings)
8.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
6.0
(3 ratings)
7.6
(2 ratings)
User Testimonials
HCL BigFixMicrosoft System Center Endpoint Protection
Likelihood to Recommend
HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Microsoft
If an organization is all Windows-based Active Directory systems, then System Center Endpoint Protection is worth deploying and using. If it's a hybrid of operating systems, then an alternative solution is best.
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Pros
HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Microsoft
  • It is easy to use and configure. This is a benefit, not just for the IT/Admin team, but also for the end-user, as they can easily set how and when to run scans.
  • It is good a identifying threats and removing these threats. When looking for a product such as this, it is important to really look at these two areas to really see how the software will work in a real-world environment. SCEP is one such product that does really well at both of these things.
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Cons
HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Microsoft
  • Not so much a limitation on the software itself, but the fact that is primarily only "signature" based, it cannot detect threats that have mutated.
  • This software provides virtually no protection against zero-day threats.
  • The System Center Endpoint Protection does not offer protections based on behavioral analysis.
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Usability
HCLSoftware
No answers on this topic
Microsoft
It is integrated with Windows and SCCM, making it easy to use, license, manage, and update. Additionally, it is straightforward to diagnose when virus and ransomware alerts are detected on endpoints. IT Service Desk management is also easy.
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Support Rating
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Microsoft
Support is pretty good overall. Since it's a Microsoft product, there are a number of different options for either end-users or IT Admins to get help with this product. This includes phone support, email, web KB articles, community forums, etc. This support is also available 24/7, which can't be said the same for every AV product out there. Also, organizations can opt to buy into Enterprise support, which gives the added benefit of faster response times, training by the vendor, etc.
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Alternatives Considered
HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Microsoft
Microsoft System Center Endpoint Protection was the logical choice for our organization since we were utilizing so many other Microsoft solutions. We have since realized the need for more advanced threat protections and primarily use SCEP as an additional level of protection. Our primary protection is being provided by Carbon Black because of it's advanced heuristics and behavioral analysis capabilities
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Return on Investment
HCLSoftware
  • When there is a need to patch a Windows System it has worked
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Microsoft
  • The Windows 11 version of SCEP is significantly better than the Windows 10 and older iterations, and it has saved us from virus issues in the past.
  • This is faster and less work to deploy to a pc when we build and deploy them.
  • No extra admin and costs for AV licensing in our case, which makes renewal times easier on IT Management.
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ScreenShots