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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Platform9 Managed OpenStack

    Score8 out of 10
    N/APlatform9's Managed OpenStack enables users to deploy and operate OpenStack Hybrid Cloud with a 100% SaaS based service. The SaaS platform lets users go live with an OpenStack private cloud with its deployment tools. The Platform9 dashboard is designed to offer visibility into infrastructure across compute, storage, network, and existing workloads.N/A
    Pricing
    HCL BigFixPlatform9 Managed OpenStack
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact company
    per node
    Offerings
    Pricing Offerings
    HCL BigFixPlatform9 Managed OpenStack
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixPlatform9 Managed OpenStack
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Platform9
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HCL BigFixPlatform9 Managed OpenStack
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixPlatform9 Managed OpenStack
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL BigFixPlatform9 Managed OpenStack
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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    Platform9
    If you're having OnPremise Infrastructure and you want to use OpenStack in that case Platform9 Managed OpenStack is recommended to use it will cut down all the complexities of setting up and managing OpenStack IaaS. Platform9 also offers setting up OpenStack on Cloud Such as AWS, GCP, and Azure but wouldn't recommend using this kind of offering as Openstack performs well when underneath virtualized infrastructure is backed directly hypervisors not cloud providers.
    Incentivized
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    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Platform9
    • It removes all the Openstack complexities and provides a simple UI to the end user.
    • Reduced the pain of System Administrator and Engineers.
    • Highly responsive support.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Platform9
    • User interface and User experience are not upto the mark. UI needs lots of improvements.
    • We need to do entire setup from the scratch.
    • Nothing as such other than UI Improvements.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
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    Platform9
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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    Platform9
    No answers on this topic
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Platform9
    • Platform9 simplified scaling in and out hypervisors now adding capacity takes very less time than other OpenStack environments.
    • Platfrom9 Managed Openstack gives us feeling of having our own private cloud!
    • It has increased the availability of our infrastructure which resulted lessen downtime on workloads deployed on top of it.
    • Overall it benefited us in all means.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability