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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Recorded Future Intelligence Cloud

    Score9.2 out of 10
    N/ARecorded Future is an intelligence company. Its Intelligence Cloud provides coverage across adversaries, infrastructure, and targets. Combining persistent and pervasive automated data collection and analytics with human analysis, Recorded Future provides visibility into the digital landscape, enabling countries and organizations to take proactive action to disrupt adversaries.N/A
    Pricing
    HCL BigFixRecorded Future Intelligence Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixRecorded Future Intelligence Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixRecorded Future Intelligence Cloud
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Recorded Future
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HCL BigFixRecorded Future Intelligence Cloud
    Threat Intelligence
    Comparison of Threat Intelligence features of HCL BigFix and Recorded Future Intelligence Cloud
    Feature
    HCL BigFix
    -
    Ratings
    Recorded Future Intelligence Cloud
    6.7
    1 Ratings
    7% below category average
    Network Analytics00 Ratings5.01 Ratings
    Threat Recognition00 Ratings6.01 Ratings
    Vulnerability Classification00 Ratings6.01 Ratings
    Automated Alerts and Reporting00 Ratings8.01 Ratings
    Threat Analysis00 Ratings7.01 Ratings
    Threat Intelligence Reporting00 Ratings8.01 Ratings
    Automated Threat Identification00 Ratings7.01 Ratings
    Best Alternatives
    HCL BigFixRecorded Future Intelligence Cloud
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixRecorded Future Intelligence Cloud
    Likelihood to Recommend
    9.0
    (5 ratings)
    6.0
    (3 ratings)
    Support Rating
    6.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    HCL BigFixRecorded Future Intelligence Cloud
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Recorded Future
    If you want a platform that is covering thousands of sources, and that includes deep, dark web, clear web forums, blogs, newspapers, social media networks, etc. Recorded Future is the most complete solution that I have seen. On the other hand, if you are looking for a really advanced platform with lot of human added value, research papers, advanced investigations, etc. Recorded Future might not be the ideal solution.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Recorded Future
    • Gives latest threat reports regarding an artifact (IP, domain or hash).
    • Browser extension provides a real-time information about an artifact.
    • Accurate in identifying malicious domains and IPs.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Recorded Future
    • E-Mail reports can show unrelated content, especially sometimes you'll see alerts popping up for articles which have been published years ago but for some reason were just recently discovered by RF.
    • Yara rules from their insikt blog sometimes are not syntactically correct and need to be manually edited to actually work. There's some proper QA missing.
    • Their global and 3rd party risk reports could be more tailored towards the industries of their client. There is entries for totally unrelated security incidents. Of course a global list aims to find incidents on a global view, but it doesn't add much value at that point.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Recorded Future
    I've had an issue with their browser-plugin which didn't want to authenticate correctly. RF's support could arrange for a session with me and identify and solve the issue. I was very pleased how serious they took my problems and also how knowledgeable they are.
    If I have more general questions they quickly reply and most likely also have a solution at hand.
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Recorded Future
    It is the most complete solution of these three, as the others are focused in specific areas and having really detailed analysis about threat actors, APT groups, etc. Recorded Future is not having this level of knowledge in really specific areas but doing a really good work covering thousands of sources and the most relevant forums.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Recorded Future
    • Recorded Future crashes my web browser in cases I have to open a web page containing hundreds of IPs. A quick disable feature for a particular tab would be beneficial for someone like me.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability