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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Sophos NAC Advanced (discontinued)

    Score5.2 out of 10
    N/AUK-based Sophos provided Network Access Control technology. Sophos NAC Advanced has been discontinued since 2013.N/A
    Pricing
    HCL BigFixSophos NAC Advanced (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixSophos NAC Advanced (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixSophos NAC Advanced (discontinued)
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HCL BigFixSophos NAC Advanced (discontinued)
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    HPE Aruba Networking ClearPass Policy Manager
    Score8.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    SolarWinds Access Rights Manager (ARM)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixSophos NAC Advanced (discontinued)
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL BigFixSophos NAC Advanced (discontinued)
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Discontinued Products
    Sophos Network Access Control would be most effective in an enterprise environment where there are many different groups of users, including guest users because it has the ability to block unauthorized users and control the access of guest users. It would not be well suited for an environment with less than 1000 users because as far as I know, the license requires at least that many users.
    Incentivized
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    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Discontinued Products
    • Provides enforcement of security policies for Windows PCs
    • As part of the Sophos Security Suite provides outstanding protection from viruses
    • Uses a very nice web-based GUI
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Discontinued Products
    • Customer support was basically non-existent during the time we needed it the most. This should be #1 priority for any company.
    • Lack of support for Linux servers and Mac OS
    • The reporting system relies on information provided by the agents
    • Wide scale removal process needs some vast improvements. When using a batch removal script, it wrecks the NIC drivers to the point that they have to be removed and reinstalled.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Discontinued Products
    I have used Mcafee Antivirus Suite, Trend Micro, and Vipre Antivirus. I actually had more experience with Vipre than anything else so that is the one that I will be comparing it too. From what I remember, Vipre was more expensive but had better customer support. Other than that, they both do pretty much thing as well as what all the others do. I personally do not believe that any enterprise level antivirus solution is better than any other, it boils down to which one can your company afford, and which one fits best with your needs.
    Incentivized
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    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
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    Discontinued Products
    • Positive -- We were able to control guest users access
    • Positive -- Using the entire Sophos Security Suite I only remember one major virus while I was with the company which saves on downtime, and IT man hours
    • Negative -- The time we spent removing this, and reinstalling NIC drivers because the removal process crashed them cost the company in IT man hours.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability