HCL BigFix vs. Tanium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigFix
Score 8.2 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Tanium
Score 8.2 out of 10
N/A
Tanium, headquartered in Emeryville, provides two solution packages: Unified Endpoint Management and Unified Endpoint Security. The vendor states this approach reduces complexity, improves efficiency and closes the gaps between operations and security. Tanium can also be delivered as a service from the vendor.N/A
Pricing
HCL BigFixTanium
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BigFixTanium
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixTanium
Considered Both Products
BigFix

No answer on this topic

Tanium
Chose Tanium
Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and …
Top Pros
Top Cons
Best Alternatives
HCL BigFixTanium
Small Businesses
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Medium-sized Companies
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Enterprises
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Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
HCL BigFixTanium
Likelihood to Recommend
8.9
(5 ratings)
8.0
(3 ratings)
Support Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
HCL BigFixTanium
Likelihood to Recommend
HCL Technologies
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Tanium
Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
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Pros
HCL Technologies
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Tanium
  • It's recognize threat and offering easily.
  • Helps in security management and installing patches.
  • Tanium offers endpoint data precisely, merges many teams and processes effectively.
  • It's protect from all kinds of malicious threat and help you to achieve your task.
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Cons
HCL Technologies
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Tanium
  • One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure.
  • Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility.
  • The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers.
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Support Rating
HCL Technologies
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Tanium
No answers on this topic
Alternatives Considered
HCL Technologies
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Tanium
Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
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Return on Investment
HCL Technologies
  • When there is a need to patch a Windows System it has worked
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Tanium
  • Enhanced security.
  • Increase in customer trust.
  • Overall increase in company revenue.
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