HCL BigFix vs. Tenable Nessus

HCL BigFix is well-suited:

1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
   However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.

It is an excellent tool for scanning servers, workstations, and network devices to identify missing patches and misconfiguration; we regularly use it to confirm patch effectiveness after the update; it also helps us for preparing audits such as iso 27001, and regulatory requirements, it also helps us to identify open ports and services that violate security.

• Software inventory.
• Patch deployment.
• Patch review.

Incentivized

• Nessus is best at performing vulnerability scans, in fact, it gives findings and moreover accurate findings of the assessments. It does not do penetration testing or exploit the vulnerabilities because it is concerned about scanning the systems/applications.
• In fact, Nessus has multiple profiles/policies to perform different types of scans such as, scans oriented for PCI-DSS, malware scans, web application scans, bad shell shock detection scan to name a few.
• Nessus has the ability to classify the vulnerabilities into risk-based categories from critical to even informational which I think is one of the things that separates Nessus from other vulnerability scanners.

Incentivized

• The patching function is difficult for RedHat Linux servers, and can be improved.
• The site configuration and access control appears to be cumbersome.

Incentivized

• The tool has lots of options for setting up before scanning any device, this methodology could be simplified further with default configuration for various devices predefined, anyhow we can use this technique by making use of policies.
• For advanced users we cannot disable the plugins inside the plugin groups, we can enable the whole set of plugins at a time, for few hundreds its ok, but thousands of plugins are of waste of resource and time.

Incentivized

Nessus is best and easy to use application for Vulnerabilities finding and reporting, it has multiple platforms and wide scope covering almost all devices for security improvement so far, thus we are very likely to continue its services.

Incentivized

Tenable Nessus is a great product and provides a lot of value, but it is difficult to set up and use and the amount of data it generates can be overwhelming. It does help us prioritize based on the severity of the detection, however there are sometimes mitigating factors that we have implemented that Nessus does not account for, which causes lots of noise in the reports.

Incentivized

Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.

Incentivized

I haven't needed to contact support yet. But issues are easily solved with a quick internet search which means support and by extension, the larger community are involved and knowledgeable.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

Sometimes when we identify a vulnerability with Nessus that has an exploit, we made a proof of concept with Metasploit in order to show to the IT managers the importance of the software/hardware hardening.

Incentivized

• When there is a need to patch a Windows System it has worked

Incentivized

• Nessus certainly has a positive impact while me while performing my job, either as security research, or performing vulnerability assessments for clients. It gives a lot of information about the system/application after performing scans. The number of false positives is also less compared to other vulnerability scanners.
• The professional edition is very useful as policy templates available in this edition are very handy and useful even to perform compliance scan like PCI DSS scan.
• Also, the ability to export the scan results into reports in formats like HTML, PDF is very useful which could be for performing system/application reviews.

Incentivized