HCL BigFix vs. Trend Micro Deep Discovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Trend Micro Deep Discovery
Score 10.0 out of 10
N/A
Trend Micro Deep Discovery is a family of advanced threat protection products that enables users to detect, analyze, and respond to today’s stealthy, targeted attacks. Deep Discovery blends specialized detection engines, custom sandboxing, and global threat intelligence from the Trend Micro Smart Protection Network, boasting a high detection rate against attacks that are invisible to standard security products. Deployed individually or as an integrated solution, Deep Discovery works with Trend…N/A
Pricing
HCL BigFixTrend Micro Deep Discovery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL BigFixTrend Micro Deep Discovery
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixTrend Micro Deep Discovery
Best Alternatives
HCL BigFixTrend Micro Deep Discovery
Small Businesses
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.7 out of 10
Sumo Logic
Sumo Logic
Score 9.3 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.7 out of 10
Sumo Logic
Sumo Logic
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HCL BigFixTrend Micro Deep Discovery
Likelihood to Recommend
9.0
(5 ratings)
8.5
(2 ratings)
Support Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
HCL BigFixTrend Micro Deep Discovery
Likelihood to Recommend
HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Trend Micro
I think Trend Micro Deep Discovery will be suitable for every system, but considering its cost, companies that will want to work in this scenario will usually have systems with multiple branches, multiple clients, and systems that host many independent platforms and communication methods - protocols. In summary, if you have a medium to large structure and you cannot protect this structure because you cannot monitor it in every area, you definitely need this product.
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Pros
HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Trend Micro
  • Indepth Email analysis
  • Attachment scanning
  • Spam Protection
  • Phishing Detection
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Cons
HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Trend Micro
  • When viewed as a single product, it is like a secret box.
  • When viewed together with other modules and XDR, vision one, it can be seen that it is a complete system.
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Support Rating
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Trend Micro
No answers on this topic
Alternatives Considered
HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Trend Micro
When you use Trend Micro Deep Discovery, it feels like you are running the SOC team of a company like Trend Micro in your own office. Other companies can also provide this, but the feeling it gives feels like they are providing service by phone from a distant city.
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Return on Investment
HCLSoftware
  • When there is a need to patch a Windows System it has worked
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Trend Micro
  • Has blocked 99% of Spam
  • Has detected 100% of encrypted malware files
  • Able to handle 1000 of emails
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ScreenShots