TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Tripwire IP360

    Score5.4 out of 10
    N/AIP360 from Tripwire is a vulnerability management solution; the technology was acquired with nCircle in 2013 and based on the nCircle 360 Suite product. Tripewire is a HelpSystems product line since the February 2022 acquisition.N/A
    Pricing
    HCL BigFixTripwire IP360
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixTripwire IP360
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixTripwire IP360
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Fortra
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HCL BigFixTripwire IP360
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixTripwire IP360
    Likelihood to Recommend
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL BigFixTripwire IP360
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Fortra
    I think Tripwire IP360 is suited for any environment as long as the leadership is willing to support the outcome.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Fortra
    • I find the Tripwire IP360 reporting features extraordinary. I can run various audit and inventory reports at any point since the inception of the tool. For example, I can execute a report on the history of an asset, which establishes a baseline and can be used to support many security objectives.
    • Scan scheduling. This feature allows the tool to run independently without human intervention. I don’t have time to manually run scans of different departments. Therefore, I schedule all my audits and check the report the next day. This has worked brilliantly for 3 years now.
    • Automated update of the vulnerability rules. Automatically updating these rules and binding them to the scans preserves the tool relevancy during audits
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Fortra
    • I’d like to see IP360 have the ability to discover additional security appliances such as PaloAlto and Fortinet appliances.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Fortra
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Fortra
    I chose Tripwire IP360 because of its flexible reporting features
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Fortra
    • The biggest impact Tripwire has had in the organization is risk reduction. Since the inception of the tool our vulnerabilities have been reduced by 40%.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability