HCL Digital Experience vs. Pegboard

HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.

Incentivized

The Pegboard CMS is ideal for a sophisticated website that needs to be unique in design and that offers the highest level of functionality and a superior user experience. It is suitable for websites ranging from simple blogs, through to corporate and fully-featured eCommerce websites that have the ability to utilise intelligent eMarketing to subscribers

• With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
• Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
• IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
• IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
• IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
• Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.

Incentivized

• The Pegboard platform does not limit the design and feel of a website. As web designers and developers we have the ability to design a unique looking website through the construction of HTML template pages which are then integrated with the Pegboard CMS.
• The Pegboard platform provides a large range of modules for integration by designers into a website. The modules that are used depend on the requirements of the website - there is no limit to the number of modules that can be used.
• The online CMS management console is easy to use. A client can manage their website content with as little as a half day training session.
• The Pegboard CMS is a high-end web platform that provides the opportunity to integrate a company’s back-end systems like CRM, accounting and inventory software with their website - providing a business administration efficiencies.
• The Pegboard CMS provides all of the modules that other CMS provide and include: News, RSS feeds, advanced forms, SEO, blog, banner ads, document management, SMS enablement, image galleries, jobs, membership, broadcasting, polls, event management, forums, product catalogue, eCommerce, e-Marketing, social media
• The CMS provides the ability to tailor content for certain users - ie. specific information for members, limited information for the general public. There is no limit to the number of types of users.
• Pegboard's partner program provides access to a network of other developers and programmers that can be called upon to provide their expertise in their area of specialty.

• IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
• Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
• Should further optimize and enhance content personalization features.

Incentivized

• The Pegboard platform is a high-end CMS solution and so requires a high level of knowledge of HTML and CSS. It is not suitable for graphic designers with a limited knowledge of these web languages.
• As a partner I have access to the Pegboard developers helpline - phone or online ticket system. At times I have found that their assistance has been a little on the slow side. This could be improved. I also feel that they expect a higher level of programming ability than we as a partner may necessarily have.
• We have used the Pegboard Build department to assist us with the development of some aspects of our client’s websites. This build service could improve their communication with partners so that outcomes could be achieved more easily.

IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.

The Pegboard platform offers our company the ability to offer a greater level of design than any other platform. And this, combined with the superior functionality that the platform offers, enables us to provide a web solution to companies requiring a high-end website for their business. Without the Pegboard platform we would not be able to provide a top-end solution to those clients that require it.

New versions has increased user experience facilitating usability.

We had some issues related with performing and the support was suitable and sucessful.

Implementation was successful due to Websphere application server used.

Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.

Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive

Pegboard provides a superior ability to customise the design of a website and offers a greater level of functionality. The other web platforms reviewed all use their own design templates that can then be customised. We have recommended these other 2 platforms to some clients that are happy with an existing template design and therefore benefit from some potential lower cost. These other platforms do provide a lesser level of functionality.

• Negative: Very complex architecture for on-premise deployments (too many servers to installed)
• Positive: Easy customization
• Negative: Architecture limited to cloud solutions
• WCM is an old product and needs an update
• Blog, and community are not integrated in Digital Manager for discussion
• Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)

Incentivized

• Mosaic Studios is a relatively new partner of the Pegboard platform. The platform has enabled us to provide a sophisticated web solution to a number of our clients - helping us to provide a more complete service. Without the ability to offer this high-end web solution we could have potentially lost a number of clients.
• Pegboard has broadening the web solutions that we can recommend to clients - and therefore the platform helps us to attract new clients and to retain existing clients.