80 Ratings
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Score 8.4 out of 100
14 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HCL Notes (formerly from IBM)
8.6
IBM B2B Cloud Services
8.2
Task Management
HCL Notes (formerly from IBM)
9.2
IBM B2B Cloud Services
8.7
Gantt Charts
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
7.9
Scheduling
HCL Notes (formerly from IBM)
8.9
IBM B2B Cloud Services
8.7
Workflow Automation
HCL Notes (formerly from IBM)
9.5
IBM B2B Cloud Services
8.7
Mobile Access
HCL Notes (formerly from IBM)
9.2
IBM B2B Cloud Services
6.6
Search
HCL Notes (formerly from IBM)
3.3
IBM B2B Cloud Services
8.4
Visual planning tools
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
8.6

Communication

HCL Notes (formerly from IBM)
9.7
IBM B2B Cloud Services
8.4
Chat
HCL Notes (formerly from IBM)
9.6
IBM B2B Cloud Services
7.8
Notifications
HCL Notes (formerly from IBM)
9.3
IBM B2B Cloud Services
8.7
Discussions
HCL Notes (formerly from IBM)
9.5
IBM B2B Cloud Services
8.6
Surveys
HCL Notes (formerly from IBM)
9.0
IBM B2B Cloud Services
8.0
Internal knowledgebase
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
9.5
Integrates with GoToMeeting
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
7.0
Integrates with Gmail and Google Hangouts
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
8.0
Integrates with Outlook
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
9.6

File Sharing & Management

HCL Notes (formerly from IBM)
9.2
IBM B2B Cloud Services
8.3
Versioning
HCL Notes (formerly from IBM)
9.0
IBM B2B Cloud Services
8.9
Video files
HCL Notes (formerly from IBM)
8.1
IBM B2B Cloud Services
8.9
Audio files
HCL Notes (formerly from IBM)
8.1
IBM B2B Cloud Services
7.9
Document collaboration
HCL Notes (formerly from IBM)
9.2
IBM B2B Cloud Services
8.9
Access control
HCL Notes (formerly from IBM)
9.5
IBM B2B Cloud Services
7.9
Advanced security features
HCL Notes (formerly from IBM)
9.5
IBM B2B Cloud Services
8.8
Integrates with Google Drive
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
6.0
Device sync
HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services
8.9

Pros

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

Cons

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

Likelihood to Renew

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Usability

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Support Rating

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Implementation Rating

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Alternatives Considered

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

Return on Investment

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

Pricing Details

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HCL Notes (formerly from IBM)
8.2
IBM B2B Cloud Services
8.6

Likelihood to Renew

HCL Notes (formerly from IBM)
1.7
IBM B2B Cloud Services

Usability

HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services

Reliability and Availability

HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services

Performance

HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services

Support Rating

HCL Notes (formerly from IBM)
9.0
IBM B2B Cloud Services

Online Training

HCL Notes (formerly from IBM)
10.0
IBM B2B Cloud Services

Implementation Rating

HCL Notes (formerly from IBM)
9.0
IBM B2B Cloud Services

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