What users are saying about
90 Ratings
90 Ratings
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Score 7.7 out of 100
14 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • OpenText Hightail ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.6

HCL Notes

76%
8.2

OpenText Hightail

82%
OpenText Hightail ranks higher in 5/7 features

Task Management

7.0
70%
9 Ratings
9.0
90%
4 Ratings

Gantt Charts

7.0
70%
3 Ratings
N/A
0 Ratings

Scheduling

10.0
100%
9 Ratings
8.0
80%
3 Ratings

Workflow Automation

8.0
80%
6 Ratings
8.0
80%
2 Ratings

Mobile Access

7.0
70%
10 Ratings
8.0
80%
5 Ratings

Search

7.0
70%
9 Ratings
7.0
70%
3 Ratings

Visual planning tools

7.0
70%
3 Ratings
9.0
90%
3 Ratings

Communication

6.5

HCL Notes

65%
8.0

OpenText Hightail

80%
HCL Notes ranks higher in 6/8 features

Chat

9.0
90%
10 Ratings
N/A
0 Ratings

Notifications

7.0
70%
10 Ratings
9.0
90%
7 Ratings

Discussions

8.0
80%
8 Ratings
8.0
80%
3 Ratings

Surveys

4.0
40%
5 Ratings
N/A
0 Ratings

Internal knowledgebase

5.0
50%
7 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

5.0
50%
4 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

7.0
70%
3 Ratings
7.0
70%
1 Rating

Integrates with Outlook

7.0
70%
6 Ratings
8.0
80%
2 Ratings

File Sharing & Management

6.1

HCL Notes

61%
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 8/8 features

Versioning

3.0
30%
4 Ratings
9.0
90%
3 Ratings

Video files

3.0
30%
5 Ratings
9.0
90%
8 Ratings

Audio files

3.0
30%
5 Ratings
9.0
90%
8 Ratings

Document collaboration

8.0
80%
8 Ratings
10.0
100%
5 Ratings

Access control

8.0
80%
8 Ratings
10.0
100%
6 Ratings

Advanced security features

8.0
80%
8 Ratings
8.0
80%
7 Ratings

Integrates with Google Drive

8.0
80%
3 Ratings
8.0
80%
2 Ratings

Device sync

8.0
80%
5 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

HCL Notes

80%
16 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Likelihood to Renew

1.7

HCL Notes

17%
5 Ratings

OpenText Hightail

N/A
0 Ratings

Usability

10.0

HCL Notes

100%
1 Rating

OpenText Hightail

N/A
0 Ratings

Availability

10.0

HCL Notes

100%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Performance

10.0

HCL Notes

100%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Support Rating

9.0

HCL Notes

90%
4 Ratings

OpenText Hightail

N/A
0 Ratings

Online Training

10.0

HCL Notes

100%
1 Rating

OpenText Hightail

N/A
0 Ratings

Implementation Rating

9.0

HCL Notes

90%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Likelihood to Recommend

HCL Technologies

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
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OpenText

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
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Pros

HCL Technologies

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
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OpenText

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
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Cons

HCL Technologies

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
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OpenText

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
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Pricing Details

HCL Notes

Starting Price

Editions & Modules

HCL Notes editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    OpenText Hightail

    Starting Price

    $0 100MB per file upload

    Editions & Modules

    OpenText Hightail editions and modules pricing
    EditionModules
    Lite01
    Pro152
    BusinessCustom3
    Teams304

    Footnotes

    1. 100MB per file upload
    2. per user, per month
    3. per user, per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

    Likelihood to Renew

    HCL Technologies

    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Read full review

    OpenText

    No answers on this topic

    Usability

    HCL Technologies

    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Read full review

    OpenText

    No answers on this topic

    Support Rating

    HCL Technologies

    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Read full review

    OpenText

    No answers on this topic

    Implementation Rating

    HCL Technologies

    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Read full review

    OpenText

    No answers on this topic

    Alternatives Considered

    HCL Technologies

    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Read full review

    OpenText

    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Read full review

    Return on Investment

    HCL Technologies

    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Read full review

    OpenText

    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Read full review

    Screenshots

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