HealthStream Learning & Performance vs. Wisetail LMS

HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.

Incentivized

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.

Incentivized

• Reporting. Having the ability to track compliance (and non-compliance) at our fingertips ensures that we are up-to-date with Federal, State, Local and internal policies, requirements and educational initiatives
• Customization. Developing in-house materials, specific to our variable training needs is a huge plus - HealthStream's commitment to SCORM-ready content since 2011 has made it simple for us to connect, engage and interact with all of our staff and providers.
• Integration. Allowing us to interface with our HRM/HRIS systems is invaluable. Keeping up with a dynamic workforce, both in terms of retention and attrition, would not be possible without our current interface structures.

• Customer service.
• User community.

Incentivized

• Embedding elearning tutorials into HealthStream can be a bit complicated, and even slow down the site for the end user. In my experience, I found it much easier to just offer a link to the tutorial through the assessment portion.
• Keeping users synced into the most up-to-date user groups can be a bit tricky. If you create your own student groups, and then these students transfer to a different job role or department, you will manually have to make these changes yourself. A more automated process would be great.

• Keeping promises -- they consistently miss deadlines.
• Staying current with other LMS platforms in the industry.

Incentivized

We just can't imagine NOT having HealthStream as it has become such a part of our training system. The per user cost has actually gone down from 3 years ago. However, we are using more courses we have purchased. This allows us to be more efficient with our time and more convenient for the end users. We are considering purchasing other aspects of the system.

I only used HealthStream for a short time, but it wasn’t overly user-friendly or pretty. There were some quirks that I didn’t like, like the quiz builder or uploading lists. Whenever you assigned a group it was difficult to tell and confirm that the assignment went out. Overall I like other systems better.

Incentivized

Excellent staff and customer service.

Incentivized

The interface for HealthStream is 1000x better than My Learning. I still struggle to find my assignments and upcoming in person training on My Learning. It is not intuitive and doesn't have a dashboard when you sign on to see everything at once. HealthStream lets me easily see my assignments, their due dates, and any upcoming dates

Incentivized

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.

Incentivized

• More efficiency. Easy way to implement training to a larger group of people.
• Helps to orientate new hires to our organization quicker.
• Consistency with training messages. We can communicate a method that can be easily adopted and implement across the organization.

• We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
• The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.

Incentivized