HealthStream Review - Dedicated Education Platform
January 09, 2020

HealthStream Review - Dedicated Education Platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HealthStream

We currently use HealthStream to manage our nurses prestart education. This includes courses on identified deficiencies, specialty exams, and other content exams for things such as pharmacology and dysrhythmia. This program is used across all brands within our companies- approximately 15+ and across various offices throughout the US- approximately 15+. This program helps us to manage all needed education on one platform.
  • Allows us to schedule courses to reoccur yearly.
  • Allows us to print a fully completed transcript of course completions.
  • It is difficult to see what assessments were failed without additional transcript report changes.
  • It is not able to accommodate CE credits for International Nurses applying for US licensure.
  • We have not had a need to pay for other education platforms since HealthStream can accommodate all of our education needs.
  • Our credentialing team has had increased productivity since the implementation of HealthStream since they only have to work on one platform.
Unfortunately, the support from HealthStream has not been stellar. Each time we have a meeting with our HealthStream representative his answer is often "that is still being worked on", "I don't have an update", or "I wouldn't be the expert on that". Issues are rarely resolved or if they are resolved it takes many months.

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HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.

HealthStream Learning & Performance Feature Ratings

Performance plans
Performance improvement plans
Review status tracking
Rater nomination workflow
Review reminders
Individual goal setting
Line-of sight-visibility
Performance tracking