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HealthStream Learning & Performance

HealthStream Learning & Performance


What is HealthStream Learning & Performance?

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

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Recent Reviews

Great Company, Great Product

10 out of 10
April 08, 2015
We are currently using the HealthStream Learning Center, Authoring Center, HeartCode BLS, HeartCode ACLS and NRP facility wide. With the …
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Popular Features

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  • Review status tracking (8)
  • Reporting (8)
  • Performance tracking (8)
  • Corporate goal setting (6)
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What is HealthStream Learning & Performance?

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

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  • Premium Consulting / Integration Services

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What is PiiQ by Cornerstone?

Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.

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Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 7.9

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 8.3
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Product Details

What is HealthStream Learning & Performance?

HealthStream is a learning and performance management suite designed for healthcare organizations. It offers services to manage the full employee lifecycle, including candidate selection, retention, development, and compensation. HealthStream Learning is a mobile-first learning management system featuring content authoring with support for multimedia and assessment content and a searchable asset library. HealthStream Atlas is a workforce analytics product that analyzes turnover trends, stay plans, and flight risks. HealthStream Performance provides goal management, action planning, and performance monitoring capabilities. These products can be managed from the Initiative Management Dashboard.

HealthStream Learning & Performance Video

About HealthStream

HealthStream Learning & Performance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

Reviewers rate Review reminders highest, with a score of 9.

The most common users of HealthStream Learning & Performance are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-21 of 21)
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Score 5 out of 10
Vetted Review
Verified User
We used it across the organization to complete compliance and job-specific training. This was used at about 20 different locations as well as corporate. We used the HealthStream package of courses, as well as built our own courses and uploaded them into HealthStream. It addresses training needs for compliance reasons.
  • Track training.
  • Reporting.
  • Course building.
  • More intuitive.
Healthstram is good for healthcare, but there may be other options out there. They claim to be used in the majority of hospitals, so that’s nice as there is less of a learning curve for people in the healthcare field. I was not impressed from a learning perspective on the courses that they had in their course package, but it’s easier than building courses if you don’t have an instructional designer on staff.
Score 9 out of 10
Vetted Review
Verified User
HealthStream is used by our organization as our initial hire and annual ongoing regulatory and compliance training solution for all employees across the whole organization. HealthStream allows us to assign courses according to job role. We can also track and monitor when training has been completed. In the case of an accreditation or regulatory audit, HealthStream allows us to show compliance with the required training courses spanning the areas of compliance, HIPAA, Privacy & Security, OSHA, employee and patient safety and Human Resources. We are also able to create and assign our own authored content for more organization specific training.
  • Tracking compliance
  • Verifying content is up to date and accurate
  • Authoring your own content required a lot of training
  • Would like the ability to assign competencies that more then one person could sign in to
HealthStream is well suited for large or spread out organizations where in person training is not always feasible. It would be less appropriate for a business with less than 10 employees where in person training can be done.
Score 8 out of 10
Vetted Review
Verified User
We currently use HealthStream to manage our nurses prestart education. This includes courses on identified deficiencies, specialty exams, and other content exams for things such as pharmacology and dysrhythmia. This program is used across all brands within our companies- approximately 15+ and across various offices throughout the US- approximately 15+. This program helps us to manage all needed education on one platform.
  • Allows us to schedule courses to reoccur yearly.
  • Allows us to print a fully completed transcript of course completions.
  • It is difficult to see what assessments were failed without additional transcript report changes.
  • It is not able to accommodate CE credits for International Nurses applying for US licensure.
HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.
October 10, 2019

HealthStream: Winner!

Score 10 out of 10
Vetted Review
Verified User
I use HealthStream to adhere to compliance in my department. I listen and view training about company policy, as well as new systems, services, or features that we add. Healthstream is used by our entire system for these same reasons. Healthstream allows our departments to push out needed info in a timely manner.
  • Notifies you when there is new training.
  • The modules are very easy to use.
  • The configuration of the system is well built.
  • The system notifies quite frequently when training is due.
  • It would be great to have a mobile feature to do training on the go.
Healthstream is best suited for a company that needs to get info out to all in a timely manner.
April 18, 2018

HealthStream Review

rachel durkan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
HealthStream is used across the entire organization I believe. It is a great way to administer a hospital-wide policy competency. Whenever a new program will be rolled out our first interaction with it is almost always through Healthstream. It allows managers to assign new tasks and make sure we have completed them with a passing grade.
  • Allows you to be able to keep track of all your assignments from your manager.
  • Often gives you the ability to test out of having to do the training with a pretest
  • Keeps all your completed work for you to review or look back on should you need a refresher.
  • On more than one occasion healthstream notified me that I had a task to be done, but it was nowhere to be found in my assignments.
We often use healthstream as a way to complete our yearly competency of hospital protocol and policies. Its a great time saver for things like HIPAA practice and emergency code situations without having to have a meeting every year covering the same thing. Sometimes I do wish we had a meeting about new applications and programs instead of just healthstream, but I think that's a department issue more than a healthstream one.
Taylor Read | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
HealthStream is used by the entire hospital system. It allows departments to assign mandatory training to their employees to ensure everyone is on the same page. There are also learning assignments that the entire enterprise gets. They can be set to retake the course every x months to ensure continued learning. It allows employees to complete training on their own time since everyone in the hospital is so busy it makes simple training available online instead of requiring in-person training.
  • Extremely broad customization. Each task or assignment can be distributed to everyone, a department, a role, etc.
  • Easy interface: it doesn't require a bunch of pop-ups, everything just flows.
  • Minimal requirements: most courses just need a browser, no plug-ins or additional features.
  • Hard to ensure learning retention since employees can simply click through the modules if they choose.
  • It doesn't remind the employees via email that assignments are due, you have to log in to the site to see that.
It is extremely helpful for assigning learning opportunities to staff members. You can easily choose which assignments are necessary for which roles and departments. If items should be revisited annually you can easily configure that setting so the course reassigns each year. This feature is super helpful for compliance measures. It is not practical if hands on learning is required. In healthcare there are many things that can be addressed via HealthStream but you have to understand the limits - we wouldn't teach CPR via an online module.
January 29, 2018

HealthStream Review

Vineeta Kanbur | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
It is being used by the entire organization. The organization uses it as an employee portal for payroll and leave. It also contains modules and tests for healthcare workers such as C. diff, environmental safety, falls safety, and child abuse education modules. We can view and print our W-2 forms and paystubs on Healthstream.
  • Integrated employee management website
  • Easy to use
  • User-friendly
  • Interface is not intuitive
  • Not compatible with a few browsers
  • Issues logging in - server
HealthStream is well suited for the healthcare industry such as hospitals and clinics. It is good to have an integrated employee management system in big organizations.
Sam Sternman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At University Healthcare Alliance, we use HealthStream to track compliance for clinical, non-clinical and regulatory courses. Our staff of 900+ employees and 175+ physicians complete HealthStream assignments on a regular basis. To complete training manually, over 10+ buildings/locations, and to track completion of educational objectives would be impossible. HealthStream affords us a single data capture for our learning experience and allows us to connect to live classroom opportunities sponsored by our parent organization, Stanford Hospital and Clinics.
  • Reporting. Having the ability to track compliance (and non-compliance) at our fingertips ensures that we are up-to-date with Federal, State, Local and internal policies, requirements and educational initiatives
  • Customization. Developing in-house materials, specific to our variable training needs is a huge plus - HealthStream's commitment to SCORM-ready content since 2011 has made it simple for us to connect, engage and interact with all of our staff and providers.
  • Integration. Allowing us to interface with our HRM/HRIS systems is invaluable. Keeping up with a dynamic workforce, both in terms of retention and attrition, would not be possible without our current interface structures.
  • Additional SCORM capability. It would be nice for HealthStream to record and maintain responses from SCORM-based input, including user responses. Having only the ability to review multiple-choice test iterations and average responses is good, but the ability to review individual responses would be amazing - and a great tool to identify specific gaps in educational content/student understanding.
  • Additional test question types. It would be great to see interactive question objects available through the standard HLC test question interface. The ability to create hotspot interactions and/or visual queues would be ideal - and possibly enhance the value of the Test Results report.
  • Easier non-HealthStream data recording. For us, having the ability to customize the student profile would be a great plus. In a changed model, we could add fields for inservices, CE/CEU classes taken outside of HealthStream and have the ability to record other training-related data to a single screen.
  • Performance Reviews. This, to me, is a natural addition to the HealthStream process. Having performance tied to training/development would be another great plus. Obviously, if this was another "module" with greater expense, the benefit would be less.
I would ask the project manager/leader if they intended on developing their own content, or if they were content with HealthStream's various content libraries. The decision to use HealthStream as a development tool, internally, cannot be taken lightly. There is a lot of work and required expertise involved in designing and maintaining original course materials. I would also ask if the project manager/leader had considered the amount of time required to manage a full-service HealthStream environment.
Derrick Heldt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use HealthStream to upload educational material for end users. This is done at a Hospital Level, Market Level as well as at a corporate level. HR uses it to track End User Competencies. We use it to track classes for Joint Commission. It address the mandates to track information that needs to be given to our employees yearly and allows us to prove that the information was given and the users are then tested to demonstrate proficiency in the subject that is being talked about. Such as yearly competencies.
  • Allows us to upload data that the employees can reference back to as needed
  • Allows us to ensure competency but testing the end users proficiency in the subject
  • Allows us to meet the Joint Commission Requirements
  • Needs Better Communication of updated for Administrators
  • Some items are sunset such as contribute but for items that were built using their old methodology need to still be supported
  • Support for those sunset items needs to be better
Healthstream is a great way to ensure you can educate your staff and then run reports to prove they were shown the information.
Score 8 out of 10
Vetted Review
Verified User
My former organization was using HealthStream across departments, primarily to role out required elearning. HealthStream allowed administrators to not only deliver the trainings electronically, but to also monitor and track the statistics of users who had completed the trainings. Some of the trainings also included short quizzes at the end, also deployed through HealthStream, which greatly helped track employee comprehension.
  • Designing elearning tutorials and assessments is very intuitive in HealthStream. This benefits the designer, but also the end user or employee who will ultimately take the test since the layout is also very user friendly.
  • Tracking statistics for employees; it is very easy to pull reports in HealthStream that detail scores for students on assessments, length of time it took to complete training, questions that were often answered incorrectly, etc.
  • Searching different user and employee groups for tracking is very intuitive, which saves quite a deal of time in the long run when needing to access these employee populations.
  • Embedding elearning tutorials into HealthStream can be a bit complicated, and even slow down the site for the end user. In my experience, I found it much easier to just offer a link to the tutorial through the assessment portion.
  • Keeping users synced into the most up-to-date user groups can be a bit tricky. If you create your own student groups, and then these students transfer to a different job role or department, you will manually have to make these changes yourself. A more automated process would be great.
I think that the biggest area where HealthStream is suited is to track required trainings, presentations, tests etc. Because of its intuitive design and relative ease to set up required material, it would be very easy to implement HealthStream on a larger scale. However, if the primary goal of the end user is simply to roll out assessments, something like SurveyMonkey may be a better option.
April 08, 2015

HealthStream Review

Score 7 out of 10
Vetted Review
Verified User
We use HealthStream across multiple hospitals to assign out and monitor courses for regulatory reasons.
  • It works well to assign out courses for regulatory purposes.
  • We also purchases the competency center, which costs extra, to track on-line demonstration of a course. Staff like this and we don't have paper being shuffled between departments any longer.
  • For the most part staff can use HealthStream easily w/o much instruction.
  • From an administrative point of a view they use an "and" relationship in their database and they need to move to and and/or relationship. So a nurse can work in the ED and hold a second job in the medical/peds. Right now HealthStream doesn't find that nurse and it takes a lot of work to find that 2nd job code on the administrative side. HealthStream should be able to pick that up.
  • It is lacking a 2nd supervisor field to pick up the 2nd job codes that are created which links up to issue number one. Once you find the 2nd job code you can't link it to 2nd supervisor.
  • The HLC/competency center needs alot more programming work. It's a newer program for HealthStream and missing alot needed requests. It needs checklist functionality or some special editable fields and an ability to change rater on the assignments to help the educators.
HealthStream is a good product overall but doesn't have all the bells and whistles that some other products may have but I am guessing you pay more for those other products.
Score 10 out of 10
Vetted Review
Verified User
We are currently using the HealthStream Learning Center, Authoring Center, HeartCode BLS, HeartCode ACLS and NRP facility wide. With the use of HealthSteam our CPR and ACLS compliance number went from 70% to almost 95%. HealthStream has giving our organization the ability to train staff 24/7. Having a community based hospital with 5 community clinic locations, HealthStream has decreased travel time and cost by staff. The Authoring Center has given us the ability to create courses in a short time that are specific to our facility or even a department. It can address issues and assign course immediately.
  • Training needs can be addressed immediately.
  • Complainance rates have increased
  • Training cost have been decreased
  • The ability to upload videos can be a bit time consuming
  • Baby CPR Mannequins tend to break and are a bit difficult for most staff to use.
Bradley Doepker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
HealthStream is used at COOK Medical for formal training on Hospital protocols for various departments around the hospital. HealthStream is vital to understanding what your legal obligations and bounds are to protect your safety as well as the safety of those around you.
  • Providing detailed scenarios of realistic situations you may be in.
  • Providing up-to-date changes in healthcare safety.
  • Listing your legal obligations and bounds as well as what is appropriate behavior for certain healthcare departments.
  • Hard to get started.
  • Too many steps to verify course completion.
  • User's homepage is unclear and confusing.
How familiar [are they with HealthStream] and how often will they take advantage of the training? Should offer more of an entry level version and an everyday user fresher training focused on recent changes and less on the basics.
February 06, 2015

Health Stream great Asset

Score 9 out of 10
Vetted Review
Verified User
[HealthStream is being used as an] enterprise-wide LMS with off the self content and authoring capabilities.
  • LMS functions are excellent
  • Content partners are excellent
  • Self authoring aspects are good
  • Class maintenance
  • Reporting
  • Add video content to authored courses
How does HealthStream interact with your HRIS system to update employee files?
LATRESA WITHERSPOON | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It was used across the entire organization as a mechanism to implement training on healthcare-related safety topics. It was primarily used to provide annual training, and it was easy to implement, since it was required by OSHA.
  • It was user friendly. Easy to show others how to use.
  • It was functional. We experienced very few errors with implementing/uploading training modules.
  • It was cost effective. As we surveyed other LMS systems, few could provide the level of capability for the same cost.
  • I recall the timeout on the modules were a problem. If your computer cut off or you accidentally logged out in the middle of a module, you would have to start a module over.
  • I also recall our database administrator having trouble with uploading videos here and there (very rare).
  • Access from home was also a problem (keep in mind this was a few years ago). Many of our employees could not access using their home computer.
Not really. I believe the HealthStream LMS can be customized for any environment. I would ask about system support, to make sure everyone in the organization can log into the environment without issues and access it from their desk as well as their home PC. Also, I would make sure it's customized to be easy for anyone to navigate through regardless of their computer literacy level.
Dee Eldardiri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
HealthStream is being used as the learning management system for all employees and healthcare providers (typically physicians). All departments across our system use it to take mandatory and elective online training and class registration. It helps us meet regulatory education needs.
  • Meeting healthcare regulatory education needs - comes with a regulatory library focused on those needs (The Joint Commission and OSHA)
  • Elective Course Options - dozens of course libaries available for purchase to meeting contining education needs of nurses and clinical employees
  • Class Registraion - Does a really nice job of handling thousands of class registrations for massive education roll outs
  • Course Building - with additional resources you can purchase rights to author your own courses.
  • Class Building - very tediouos to build hundreds of classes, users do not get notified when added to a class
  • Reporting - this something they are working on. Reports are very tedious to run with all the parameters.
  • Administrators - not intuitive to be in the system. Although over time it does all make more sense.
It is very well suited for organizations that have limited resources in terms of education staff. HealthStream can be run by one person if needed. I am doing it for about 20,000 users. Ideally it would work best if you could also build your own courses and have the resources to do that.

Key Questions:
What training do you provide for administrators?
What support do you provide for administrators?
What support do you provide for students?
How often is the website down?
What operating systems are you compatible with?
How often do you update your courses?
Tim Poteat | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I used HealthStream in a past position with Genesis Health Systems in the Iowa Quad Cities. We had 5,000 healthcare employees including RNs, LPNs, Techs, Physicians and Administrative Personnel. HealthStream allowed us to track course and training completions by running global reports and we could also segment our reports to capture specific groups. We were able to increase compliance to Joint Commission and CMS regulations in regard to training completions - especially as we used HealthStream to manage our CPR/ACLS/PALS life saving course completion. By using HealthStream we were able to target those employees that did not complete training and were out of compliance and we furloughed them until they completed mandatory training. We reduced non-compliance to less than 5% of employees in our life-saving courses.

We purchased courses from HealthStream - but mostly we created our own courses using Adobe Captivate. We created courses for clinical training, soft skills, diversity and Human Resource training as well as business and financial training.
  • Reporting and tracking of course and training completion
  • Email reminders to employees for upcoming training events
  • Can set up a full course package - pre-test, course, post-test and attachments
  • Sometimes clunky in naming formats
  • Need the option to upload more file formats - especially videos and HTML references
I would ask about how it can handle HTML 5 courses as well as mobile options for accessing courses.
Jaime Graham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I used healthstream to create, distribute and monitor training modules and certifications. Healthstream offered a nice solution for tracking and distributing training across our multiple locations. Additionally, it provided our employees with the necessary tools to remind them of their training and certifications that were due. We were able to then tie bonuses to completion of the required training with a proper verification in healthstream.
  • easy to load your own modules
  • easy reporting
  • end user freindly
  • Would have liked to have been able to use healthstream for credentialing too, would love to see them add that to their suite of services
Healthstream is an inexpensive solution for any company but particulalry for one that has employees located at more than 1 location and with employees that work shifts other than 8-5.
Jeri Summers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using Healthstream for corporate members, nurses, staff members and psychiatrist to take classes. If there was an update that everyone needed to know that is how everyone took the class. I monitored the grades and added members to the system so that they can use Healthstream. I also used the program as a way that everyone could keep up with there licenses in specific areas as well. It worked very well since we had so many offices and members all around and we could not be at every site all the time.
  • I love how that it keeps track of all classes and training for years or even when an employee has left.
  • I love how when an employee decides to return to our organization that Healthstream is able to retrieve the information for us without any problems.
  • It has really worked well when JCHAO has come to audit our facilities and then we can get to the information with such ease. Even if we cant find the information ourselves a quick phonecall and Healthstream will get us what we need.
  • The training for me since I am an administrator could have been more indepth.
  • I would have loved one on one training instead of classroom.
  • I have had problems when employees are telling me that they are completing courses and it is not showing completed on there profile. I would like to see that problem fixed.
It was well suited for us because we have so many facilities in different locations and it was cost effective for us to have a program where everyone can go to one website and get training instead of paying a trainer to come and train our employees. It was also cost effective since they had to do the training on the computer we did not have as many employees out of the office when they were getting training. It was also good because it was able to keep track and make sure that our employees stayed in compliance. I get an email weeks ahead of time instead of finding out at the last minute that an employee is not in compliance.
Score 9 out of 10
Vetted Review
Verified User
HealthStream was used for continuing education through the entire hospital. It was used for new hires coming on board, as well as existing employees that needed additional training (i.e. annual training).
  • HealthStream is incredibly user friendly. Even if you're not an avid computer user, it's easy to navigate.
  • I don't have any suggestions.
HealthStream is very useful when there's a specific module or educational session that needs to reach many different people. I think this product would be useful in my current organization. As an Anesthesia practice, many of the physicians don't physically come to the office. They're contracted out to area hospitals to provide anesthesia. Having HealthStream would greatly improve our ability to educate our providers on information and meetings they're unable to attend.
Score 2 out of 10
Vetted Review
Verified User
Healthstream is being used across the whole organization which involves 6 major hospitals. it is used for eLearnings, Epic Testing, yearly required training, and maintenance of the employee transcript.
The major problem that it addresses is not having to do classroom training for a variety of different subjects.
  • All employees are educated when they begin employment on how to sign into Healthstream and that it is the source of training for the organization. So everyone knows where to go to complete their required training for their position to remain compliant. Puts responsibility in the employees' hands.
  • Immediate knowledge of whether you passed/failed.
  • If used correctly provides excellent transcript for an employee, concise and accurate.
  • Very difficult to run any type of report using Healthstream. It would be more beneficial if you could run a report indicating who finished set assignments
  • Very difficult to search for classes. If you do not put in exact titles for particular assignment you will not find it.
  • Cannot print out any listing of upcoming classes on a certain topic or email a list if requested, the product really falls short
  • If an employee is not in Healthstream and you must complete their testing and you must use a "place holder" the product is not very good. If the tester does not go back into the Healthstream record once the individual is registered and enter a learning event then you do not have an accurate transcript.
  • Not really user friendly for all managers, if an older manager is not computer literate. then training can be painful and you will find the product is not used.
Will you have a Healthstream team that will be responsible for putting in the employees so they are entered before required training?
Will you have someone that is able to understand the product well enough that they can produce reports if requested?
Will you have enough personnel on the Healthstream team to make sure that tests are entered correctly with correct answers?
Will you have one or more Healthstream administrator, you should have more than one employee holding the keys to the kingdom so to speak.
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