Heimdal Patch and Asset Management vs. Pentest-Tools.com

Heimdal Patch and Asset Management has really helped us consistently patch our endpoints in what has become a much more flexible work environment. It picks up updates immediately upon release (looking at you patch Tuesday!), lets you set automatic install windows for "zero touch" deployment where appropriate and more manual control for clients you may want a slower roll-out for. Support staff are knowledgeable and quick to respond!

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

This website is well suited for organisations that perform regular security assessments. In particular, external scans and reconnaissance. As an example, I am able to run a report on our Wordpress website to enable me to see whether we are missing any important security updates. We found it to be very useful for training new security analysts, due to the straightforward GUI. You can work on the same projects together to help you to do this. Having it laid out in front of them helps them to understand the concepts much easier than using dozens of different tools to achieve the same goals, and also speeds up training. If you're a personal user it may not be appropriate due to price. If you are a personal user, I would advise using the many open source tools there are that do the same things. The strength of this platform is that it combines them into a single pane of glass, but you can achieve the same things with other tools if necessary. For example, there are many other tools that you could use to run a UDP port scan that do not cost money (EG NMAP)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Fast updates of well-known 3rd party applications
• Fast Management with only seldom cases in which we need to stop a change
• Quick Support-Team that will handle problems professionally
• Good amount of settings in the Dashboard with Group Policy options to allow custom settings for different Departments or Sub-Companies

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cheaper than some other platforms
• Good support
• Cloud based
• Integrates well with identity providers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Interface could be more user friendly but when you know how it works its allright
• Easier way to quickly see what updates are installed on what machines

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• No logging for things like scanning. This means you don't actually know when the scan has failed if you're not immediately on the ball.
• Reports could look better. It would be good to be able to customise the report with some different styles to suit your company's branding.
• Could have better tutorials.
• It may be useful to have a feature similar to Microsoft Secure Score, which compares your organisation to similar ones, so that you have a reference of how secure your environment actually is.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We Kaseya VSA as our RMM tool and this also incorporates patch and asset management. Although it overlaps Heimdal Patch and Asset Managment, VSA has a different database of 3rd party software. We use both solutions to give us a greater coverage of patches to ensure as many vulnerabilities as possible are patched.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Offers a great number of tools in one interface, giving you a single pane of glass to work from. Therefore, it's favourable compared to some of these other products, that do similar things but are less intuitive and less easy to use. This makes it not only easier to use, but easier to report results to your customers. Also, although the price point can seem high, once you start adding multiple paid tools that do the same job, there probably isn't a massive amount of difference (if any)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• A slight positive ROI according to the Heimdal Patch and Asset Management dashboard
• Malware detection rates are excellent with detections occuring live rather than during scheduled scans

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Price point allows us to sell the solution at an excellent margin
• Freed up time due to the automated solutions, allowing us to utilise staff better
• Use from anywhere due to being cloud based

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info