Help Desk Migration vs. Oracle Coherence

Any time you have a complex migration project where losing critical data isn't an option. We previously used Help Desk Migration to migrate from Salesforce Service Cloud to Zendesk, and after a seamless migration, they were the perfect partner to enlist for the migration to Odoo Helpdesk. If you need reliability, structured mapping, and a communicative team to guide you through the process, this platform is for you.

Oracle Coherence can be used to solve latency problems by caching data near the application tier. In-memory performance helps to reduce data contention, thus improving application response time. Oracle Coherence does a great job at scaling linearly and can do so dynamically. Oracle Coherence can replicate data so it can be part of a disaster recovery solution. One thing that is often overlooked with elastic caches is their ability to analyze data in memory, leveraging the processing power of the data grid. This is something Oracle Coherence does exceptionally well. Oracle Coherence also provided event handling capabilities to allow applications to respond to events triggered by transactions.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Listening and gathering information
• Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
• Reasonably priced

• Performance. Superfast resolution of complex data grid queries.
• Reliability. Availability domain support for disaster recovery.
• Programming model. Frictionless API for use with Java 8.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• I think the field map could be a little more entuitive with better explanations of what each field is for.

• I can't really come up with too many flaws, but possibly a bit expensive considering there are good open source caches like Ehcache.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall, the service is very easy to use. The only hang up I ran into was that it's difficult to avoid re-running the demo once the demo is complete and you're ready to look at the full migration options.

Oracle Coherence support team is responsive and knowledgeable. We contacted them to ask a couple of design questions about how we were setting up Oracle Coherence based on how we used IBM's Datapower Extreme Scale. They were able to guide us so that we got the design correct the first time and didn't have to go back and re-architect our design later.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity

DataSynapse GridServer has the same cache functionality connected with a grid distributed application deployment platform. It provides all the necessary tools to configure and manage these applications. On the otherhand Oracle Coherence has more a flexible configuration and better performance. Also the Oracle configuration and monitoring tools are more convenient and informative than the DataSynapse ones.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.

• In my current project, it is yet to be decided as we are on the way to make it live for users. But I am sure it will be an added value to obtain timely calculations.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info