Help Lightning vs. Nextcloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
Nextcloud | Score8.6 out of 10 | N/A | Nextcloud offers their open source, self-hosted Content Collaboration Platform, combining what they describe as an easy user interface for consumer-grade cloud solutions with the security and compliance measures enterprises need. Nextcloud brings together universal access to data through mobile, desktop and web interfaces with next-generation, on-premise secure communication and collaboration features like real-time document editing, chat and video calls, putting them under… | N/A |
| Help Lightning | Nextcloud | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Help Lightning | Nextcloud | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 100% Would buy again 13 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 13 Answers | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 13 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 11 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 13 Answers | |
| Help Lightning | Nextcloud | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| File Sharing & Management |
| |||||||||||||||||||||||||
| Cloud Storage Security & Administration |
| |||||||||||||||||||||||||
| Cloud Storage Platform |
| |||||||||||||||||||||||||
| Help Lightning | Nextcloud | |
|---|---|---|
| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | IDrive Online Backup and Object Storage e2 Score9.1 out of 10 |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | Apple iCloud Score8.4 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | ownCloud Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | Nextcloud | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.5 |
| Usability | - | 9.0 |
| Support Rating | - | 9.0 |
| Help Lightning | Nextcloud | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Usability | No answers on this topic |
|
| Support Rating | No answers on this topic |
|
| Alternatives Considered |
|
|
| Return on Investment |
|
|
| ScreenShots | Help Lightning Screenshots | Nextcloud Screenshots |











