Help Lightning vs. ProofHub
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
ProofHub | Score8.9 out of 10 | N/A | ProofHub is a SaaS based project management software from ProofHub LLC in Walnut, CA. It is an online project management and collaboration tool that comes with integrated Group chat, quick Discussions on projects, Workflows and boards, Project reports, among other features. Document (e.g. Excel, Powerpoint) uploading and sharing is supported, along with an integrated an Online proofing tool to aid in image and document review. ProofHub aims to enable teams to… | $50 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
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| Help Lightning | ProofHub | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 80% Would buy again 4 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 5 Answers | |
| Happy with the feature set | ||
No answers on this topic | 80% Happy with the feature set 4 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | 80% Implementation went as expected 4 Answers | |
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| Help Lightning | ProofHub | |
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | Any.do Score8 out of 10 |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | KanbanFlow Score7.3 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | Microsoft To Do Score7.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | ProofHub | |
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| Likelihood to Recommend | 10.0 | 10.0 |
| Likelihood to Renew | - | 8.8 |
| Usability | - | 10.0 |
| Support Rating | - | 7.4 |
| Help Lightning | ProofHub | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| ScreenShots | Help Lightning Screenshots | ProofHub Screenshots |













