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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    ProofHub

    Score8.9 out of 10
    N/AProofHub is a SaaS based project management software from ProofHub LLC in Walnut, CA. It is an online project management and collaboration tool that comes with integrated Group chat, quick Discussions on projects, Workflows and boards, Project reports, among other features. Document (e.g. Excel, Powerpoint) uploading and sharing is supported, along with an integrated an Online proofing tool to aid in image and document review. ProofHub aims to enable teams to…

    $50

    per month

    Pricing
    Help LightningProofHub
    Editions & Modules
    Enterprise
    $75,000
    per year per installation
    Essential
    $45
    per month (billed annually) unlimited users
    Ultimate Control
    $89
    per month (billed annually) unlimited users
    Large Team
    $279
    per month (billed annually) unlimited users
    Offerings
    Pricing Offerings
    Help LightningProofHub
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.—
    More Pricing Information
    Community Pulse
    Help LightningProofHub
    Considered Both Products
    Help Lightning
    No answer on this topic
    ProofHub
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Help LightningProofHub
    Project Management
    Comparison of Project Management features of Help Lightning and ProofHub
    Feature
    Help Lightning
    -
    Ratings
    ProofHub
    10.0
    5 Ratings
    26% above category average
    Task Management00 Ratings10.05 Ratings
    Resource Management00 Ratings10.05 Ratings
    Gantt Charts00 Ratings10.05 Ratings
    Scheduling00 Ratings10.05 Ratings
    Workflow Automation00 Ratings10.05 Ratings
    Team Collaboration00 Ratings10.05 Ratings
    Support for Agile Methodology00 Ratings10.05 Ratings
    Document Management00 Ratings10.05 Ratings
    Email integration00 Ratings10.05 Ratings
    Mobile Access00 Ratings10.05 Ratings
    Timesheet Tracking00 Ratings10.05 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Help Lightning and ProofHub
    Feature
    Help Lightning
    -
    Ratings
    ProofHub
    10.0
    3 Ratings
    26% above category average
    Quotes/estimates00 Ratings10.03 Ratings
    Invoicing00 Ratings10.03 Ratings
    Project & financial reporting00 Ratings10.03 Ratings
    Integration with accounting software00 Ratings10.03 Ratings
    Best Alternatives
    Help LightningProofHub
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    TeamViewer
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Help LightningProofHub
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (2 ratings)
    User Testimonials
    Help LightningProofHub
    Likelihood to Recommend
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    ProofHub
    It suits well for those businesses who want to operate on a global level without investing too much over creating infrastructure. A business can easily reach out to various clients, customers, partners and other stakeholders and communicate and collaborate with them in a fast and transparent manner and can effectively tap any opportunities coming its way. Such opportunities if
    properly implemented can lead to gains for the parties involved.
    Read full review
    Pros
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    ProofHub
    • The obvious, proofing! We need something in-house that can do this instead of hiring one person for this job. Each person on our marketing team knows how to use it.
    • Organizes team projects in a friendly way.
    Incentivized
    Read full review
    Cons
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    ProofHub
    • Proofhub can improve a bit in areas of helping people customize their accounts a bit more. That makes managing work even more easier, when you have things just the way you want them to be.
    Read full review
    Likelihood to Renew
    Help Lightning
    No answers on this topic
    ProofHub
    With an array of useful features available that solve all our work issues, each department has an access to it. Each one knows what’s going on with different teams. This makes collaboration easier, as different teams just need one tool to come together and get things done. I think this is a great product! it has really helped my company get MUCH better organized.
    Read full review
    Usability
    Help Lightning
    No answers on this topic
    ProofHub
    It's convenient, simple, and clear.
    Read full review
    Support Rating
    Help Lightning
    No answers on this topic
    ProofHub
    Great support website and had reps follow up multiple times in our trial process. Getting started was very straightforward and adding people is easy too.
    Incentivized
    Read full review
    Alternatives Considered
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    ProofHub
    We used Basecamp in the past, but we did encounter some problems while working with it. But these concerns have been better addressed in ProofHub. It has a simple interface which is so easy to operate and this was not the case in Basecamp. ProofHub lets us quickly chat with our team members over various work matters through its inbuilt chat feature and resolve them fast while Basecamp provides this feature through a third-party tool which added to our expenses and it was not a very convenient affair. ProofHub has got an inbuilt proofing tool which allows us to get quality feedback over designs instantly saving our time and costs, whereas Basecamp enables proofing through a third party tool which again was not convenient for us. ProofHub’s casper mode feature helps us to protect privacy and secrecy over confidential issues but Basecamp lacks such an important feature. So ProofHub has more to offer and better too in comparison to Basecamp. (answer to Describe how ProofHub stacks up against them and why you selected ProofHub.
    Read full review
    Return on Investment
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    ProofHub
    • Proofhub has a great impact on our ROI. Due to a systematic approach of handling each clients’ project, we have been able to double the number of clients we had prior to signing up for Proofhub.
    Read full review
    ScreenShots

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

    ProofHub Screenshots

    Screenshot of All devicesScreenshot of ProofHub CalendarScreenshot of ProofHub Gantt ChartScreenshot of ProofHub ReportsScreenshot of ProofHub Workflow and  BoardsScreenshot of ProofHub Overview