Good for the price, but not for us.
Anonymous | TrustRadius Reviewer
November 14, 2019

Good for the price, but not for us.

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ProofHub

We tried to implement ProofHub for our Marketing and Communication departments to centralize all incoming requests, event calendars and asset production. We were hoping to replace our current platform and save some money while maintaining our same functionality and services. We needed it to provide request forms for clients, project management, and a proof review/approval process.
  • Pretty easy to get up and running with projects and tasks.
  • Great pricing model.
  • Generous trial period.
  • Clunky user interface.
  • Forms were not easy to set up.
  • Proofing functionality was extremely limited.
  • The pricing would have been perfect for us to be a long-time customer.
  • It was just too clunky to fit our needs (admittedly pretty specific).
  • I think the amount of workarounds needed for our team ended up being the dealbreaker. Especially the request forms and proofing.
Unfortunately ProofHub did not compare very well. The pricing model is fantastic and I think the approach the software takes to creative project management isn't necessarily bad, it's just others do it better. For example, Wrike has very powerful and easy-to-manage form creation and Hive has an incredible feature set for the proofing and approval process. We ended up going in a different direction.
Great support website and had reps follow up multiple times in our trial process. Getting started was very straightforward and adding people is easy too.

Do you think ProofHub delivers good value for the price?

Yes

Are you happy with ProofHub's feature set?

No

Did ProofHub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ProofHub go as expected?

No

Would you buy ProofHub again?

No

For small teams or a freelancer needing to receive work via forms and submit assets for simple yes/no approvals, it may be a great fit. It was just too lacking in the forms and proofing department for what we needed. There was also a lot of workarounds we were going to have to implement to try and achieve our desired workflow.

ProofHub Feature Ratings

Task Management
7
Resource Management
6
Gantt Charts
6
Scheduling
7
Workflow Automation
6
Team Collaboration
8
Support for Agile Methodology
6
Document Management
7
Email integration
6
Mobile Access
5
Timesheet Tracking
6
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated