Help Lightning vs. SAP Business Network
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
SAP Business Network | Score8.4 out of 10 | N/A | SAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains. | N/A |
| Help Lightning | SAP Business Network | |||||||||||||||
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
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| Help Lightning | SAP Business Network | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 98% Would buy again 51 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 93% Delivers good value for the price 41 Answers | |
| Happy with the feature set | ||
No answers on this topic | 90% Happy with the feature set 47 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 84% Lived up to sales and marketing promises 32 Answers | |
| Implementation went as expected | ||
No answers on this topic | 83% Implementation went as expected 35 Answers | |
| Help Lightning | SAP Business Network | |
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | No answers on this topic |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | No answers on this topic |
| Enterprises | TeamViewer Score8.6 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | SAP Business Network | |
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| Likelihood to Recommend | 10.0 | 8.3 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.7 |
| Support Rating | - | 8.2 |
| Implementation Rating | - | 8.2 |
| Help Lightning | SAP Business Network | |
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| Likelihood to Renew | No answers on this topic |
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| Support Rating | No answers on this topic |
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| ScreenShots | Help Lightning Screenshots |








