Help Scout vs. Rhino Support
Help Scout vs. Rhino Support
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month | |
Rhino Support | N/A | Rhino Support is help desk software for small businesses which allows multiple agents access for a single rate, as opposed to the per agent monthly pricing commonly seen. | N/A |
Help Scout | Rhino Support | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Help Scout | Rhino Support | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
Help Scout | Rhino Support | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||
Self Help Community |
| |||||||||||||||
Multi-Channel Help |
|
Help Scout | Rhino Support | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Scout | Rhino Support | |
---|---|---|
Likelihood to Recommend | 10.0 (18 ratings) | - (0 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Help Scout | Rhino Support | |
---|---|---|
Likelihood to Recommend | Help Scout | Rhino Support No answers on this topic |
Pros | Help Scout | Rhino Support No answers on this topic |
Cons | Help Scout | Rhino Support No answers on this topic |
Likelihood to Renew | Help Scout | Rhino Support No answers on this topic |
Usability | Help Scout | Rhino Support No answers on this topic |
Alternatives Considered | Help Scout | Rhino Support No answers on this topic |
Return on Investment | Help Scout | Rhino Support No answers on this topic |
ScreenShots | Help Scout Screenshots |