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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HelpCrunch

    Score8.3 out of 10
    N/AAll-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.

    $12

    per month

    Phonexa

    Score9 out of 10
    N/APhonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email, and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete with seven turnkey solutions, Phonexa's customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and partnerships…N/A
    Pricing
    HelpCrunchPhonexa
    Editions & Modules
    Basic - Live chat
    $12.00
    per month
    Premium - Live chat
    $21.00
    per month
    Basic - Live chat+Emails
    $25.00
    per month
    Premium - Live chat+Emails
    $43.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HelpCrunchPhonexa
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.—
    More Pricing Information
    Best Alternatives
    HelpCrunchPhonexa
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    Olark
    Score10 out of 10
    Invoca
    Score9.9 out of 10
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    Zoho SalesIQ
    Score9.7 out of 10
    CallRail
    Score9.1 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    Invoca
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HelpCrunchPhonexa
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HelpCrunchPhonexa
    Likelihood to Recommend
    HelpCrunch
    Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
    Incentivized
    Read full review
    Phonexa
    This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
    Read full review
    Pros
    HelpCrunch
    • Fastest time to market - set up the application fast and easy.
    • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
    • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
    Read full review
    Phonexa
    • Trouble shoots any technical issues that you may come in contact with.
    • Has made it user friendly for even those who are not too computer savvy.
    • Reporting feature has multiple view options dependent on what you're looking for.
    Read full review
    Cons
    HelpCrunch
    • Not found any so far
    Read full review
    Phonexa
    • Adding a how to guide for all the hundreds of features it has.
    Read full review
    Support Rating
    HelpCrunch
    Always available, very knowledgeable, faster resolution.
    Read full review
    Phonexa
    No answers on this topic
    Alternatives Considered
    HelpCrunch
    HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
    Read full review
    Phonexa
    We had a normal kind of landline phone before this, and it was SUCH a hassle to use. It was not easy and kinda outdated.
    Read full review
    Return on Investment
    HelpCrunch
    • Great price point.
    • Effective self service platform.
    • Good alerting solution.
    Incentivized
    Read full review
    Phonexa
    • Increased business opportunities.
    • Built/analyzed the competition.
    Read full review
    ScreenShots

    HelpCrunch Screenshots

    Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message