What users are saying about
168 Ratings
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Score 7.8 out of 100
25 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Platform-as-a-Service

    7.4

    Heroku Platform

    74%

    Red Hat OpenShift on IBM Cloud

    Feature Set Not Supported
    N/A
    Heroku Platform ranks higher in 11/11 features

    Ease of building user interfaces

    7.6
    76%
    27 Ratings
    N/A
    0 Ratings

    Scalability

    6.9
    69%
    44 Ratings
    N/A
    0 Ratings

    Platform management overhead

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Workflow engine capability

    7.1
    71%
    29 Ratings
    N/A
    0 Ratings

    Platform access control

    5.9
    59%
    43 Ratings
    N/A
    0 Ratings

    Services-enabled integration

    6.6
    66%
    42 Ratings
    N/A
    0 Ratings

    Development environment creation

    8.6
    86%
    39 Ratings
    N/A
    0 Ratings

    Development environment replication

    8.0
    80%
    38 Ratings
    N/A
    0 Ratings

    Issue monitoring and notification

    7.3
    73%
    42 Ratings
    N/A
    0 Ratings

    Issue recovery

    7.6
    76%
    39 Ratings
    N/A
    0 Ratings

    Upgrades and platform fixes

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Container Management

    Heroku Platform

    Feature Set Not Supported
    N/A
    7.6

    Red Hat OpenShift on IBM Cloud

    76%
    Red Hat OpenShift on IBM Cloud ranks higher in 9/9 features

    Security and Isolation

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Container Orchestration

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Cluster Management

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Storage Management

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Resource Allocation and Optimization

    N/A
    0 Ratings
    6.8
    68%
    2 Ratings

    Discovery Tools

    N/A
    0 Ratings
    6.8
    68%
    2 Ratings

    Update Rollouts and Rollbacks

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Self-Healing and Recovery

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    Analytics, Monitoring, and Logging

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Attribute Ratings

    • Heroku Platform is rated higher in 1 area: Support Rating
    • Red Hat OpenShift on IBM Cloud is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.3

    Heroku Platform

    63%
    48 Ratings
    8.8

    Red Hat OpenShift on IBM Cloud

    88%
    11 Ratings

    Likelihood to Renew

    9.5

    Heroku Platform

    95%
    6 Ratings

    Red Hat OpenShift on IBM Cloud

    N/A
    0 Ratings

    Usability

    9.2

    Heroku Platform

    92%
    17 Ratings

    Red Hat OpenShift on IBM Cloud

    N/A
    0 Ratings

    Availability

    8.0

    Heroku Platform

    80%
    2 Ratings

    Red Hat OpenShift on IBM Cloud

    N/A
    0 Ratings

    Performance

    9.0

    Heroku Platform

    90%
    2 Ratings

    Red Hat OpenShift on IBM Cloud

    N/A
    0 Ratings

    Support Rating

    8.7

    Heroku Platform

    87%
    38 Ratings
    7.0

    Red Hat OpenShift on IBM Cloud

    70%
    2 Ratings

    Online Training

    6.0

    Heroku Platform

    60%
    1 Rating

    Red Hat OpenShift on IBM Cloud

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Heroku Platform

    90%
    6 Ratings

    Red Hat OpenShift on IBM Cloud

    N/A
    0 Ratings

    Likelihood to Recommend

    Salesforce

    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Read full review

    IBM

    When you want to deploy a large number of apps within a Kubernetes cluster, and when you want to directly transform your source code into container orchestration and add it to the cluster with the least amount of effort possible, Red Hat OpenShift on IBM Cloud is an excellent choice. This is because Red Hat OpenShift on IBM Cloud is very well for circumstances like these. It's a fantastic tool for keeping tabs on your cluster's health with minimal effort.
    Read full review

    Pros

    Salesforce

    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Read full review

    IBM

    • All the deployment artifacts can be reused with minor changes to run on Red Hat OpenShift on IBM Cloud
    • Red Hat OpenShift on IBM Cloud enables users to manage VMs outside cluster using KubeVirt feature
    • The DevOps pipeline, like ArgoCD, was quick and easy to showcase the capability in Red Hat OpenShift on IBM Cloud
    Read full review

    Cons

    Salesforce

    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Read full review

    IBM

    • I wish it had better compatibility with docker file syntax. We had issues when it couldn't build standard docker files
    • Wish it had better documentation
    • Wish they offered fully supported client libraries for the Openshift API rather than dumping it on a 3rd party
    Read full review

    Pricing Details

    Heroku Platform

    Starting Price

    $85 per month

    Editions & Modules

    Heroku Platform editions and modules pricing
    EditionModules
    Production$25.001
    Advanced$250.002

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    —

    Red Hat OpenShift on IBM Cloud

    Starting Price

    —

    Editions & Modules

    Red Hat OpenShift on IBM Cloud editions and modules pricing
    EditionModules
    —

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      —

      Pricing Info

      Likelihood to Renew

      Salesforce

      Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
      Read full review

      IBM

      No answers on this topic

      Usability

      Salesforce

      Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
      Read full review

      IBM

      No answers on this topic

      Reliability and Availability

      Salesforce

      Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
      Read full review

      IBM

      No answers on this topic

      Performance

      Salesforce

      The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
      Read full review

      IBM

      No answers on this topic

      Support Rating

      Salesforce

      I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
      Read full review

      IBM

      I think response time for IBM Cloud support should be improved.
      Read full review

      Implementation Rating

      Salesforce

      Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
      It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
      Read full review

      IBM

      No answers on this topic

      Alternatives Considered

      Salesforce

      Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
      Read full review

      IBM

      We evaluated a number of potential solutions and ultimately chose Red Hat OpenShift because it was compatible with our existing technology. Time and costs savings have been realized throughout the company since we implemented Red Hat OpenShift, and the IT department has been freed up to focus on activities that are more valuable.
      Read full review

      Return on Investment

      Salesforce

      • It has been critical in seamlessly operating our platform with runs all of our programs.
      • It has been impressive with its ability to scale quickly which results in the growth of our work.
      • It allows for tracking of different features which allows for quick problem solving which saves us time.
      Read full review

      IBM

      • Our customer satisfaction and NPS score has had positive outcomes based on new architecture
      • We are focused on business outcomes vs running the service and maintenance
      • OpenShift on IBM Cloud has had a direct, positive impact on TCO, ROI, and payback period
      • Our staff is more focused on higher-level business activities, i.e. acquiring & customer retention
      Read full review

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