Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.
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Pricing
Heropost
Meta Business Suite
Editions & Modules
Basic
$997
per year
No answers on this topic
Offerings
Pricing Offerings
Heropost
Meta Business Suite
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Heropost
Meta Business Suite
Features
Heropost
Meta Business Suite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Heropost
7.8
1 Ratings
2% above category average
Meta Business Suite
6.5
14 Ratings
16% below category average
Boolean keyword searches
7.01 Ratings
6.69 Ratings
Filtering out noise/spam
7.01 Ratings
6.211 Ratings
Sentiment analysis
8.01 Ratings
6.711 Ratings
Broad channel coverage
9.01 Ratings
6.313 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Heropost
9.8
1 Ratings
19% above category average
Meta Business Suite
7.2
16 Ratings
11% below category average
Content planning and scheduling
10.01 Ratings
7.816 Ratings
Audience targeting
9.01 Ratings
7.716 Ratings
Content optimization
10.01 Ratings
6.913 Ratings
Workflow management
10.01 Ratings
6.311 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Heropost
9.0
1 Ratings
11% above category average
Meta Business Suite
6.8
13 Ratings
17% below category average
Automated routing and prioritization
8.01 Ratings
7.09 Ratings
Customer interaction histories
9.01 Ratings
6.712 Ratings
Bulk actions
10.01 Ratings
6.811 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Heropost
6.5
1 Ratings
17% below category average
Meta Business Suite
7.3
16 Ratings
5% below category average
Lead generation
6.01 Ratings
7.315 Ratings
Content marketing
7.01 Ratings
7.014 Ratings
Paid media management
5.01 Ratings
7.715 Ratings
Campaigns and promotions
8.01 Ratings
7.113 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Heropost
9.1
1 Ratings
8% above category average
Meta Business Suite
8.1
14 Ratings
3% below category average
Twitter
9.01 Ratings
8.44 Ratings
Facebook
10.01 Ratings
8.713 Ratings
LinkedIn
10.01 Ratings
7.95 Ratings
Google+
5.01 Ratings
7.85 Ratings
Instagram
10.01 Ratings
8.314 Ratings
Pinterest
10.01 Ratings
8.45 Ratings
YouTube
10.01 Ratings
7.55 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Heropost
7.3
1 Ratings
5% below category average
Meta Business Suite
7.8
16 Ratings
1% above category average
Campaign success analytics
8.01 Ratings
8.016 Ratings
Real-time tracking
9.01 Ratings
7.716 Ratings
Competitor analysis
5.01 Ratings
7.810 Ratings
Account management
Comparison of Account management features of Product A and Product B
It is great for managing multiple poster's social media accounts. I currently have four clients whose social media campaigns I manage. Heropost allows me to set up groups for each client so that I can schedule posts (of all different types of media) for their specific social media mixes. This is a terrific feature and makes my job a LOT easier.
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
Gives you placements and different ad types so you can get the most out of it.
Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
Heropost is ALMOST perfect! Content creation, scheduling, posting and analytics are all right there! The ONLY drawback that I have found is that two of our main social media networks are not currently able to connect to Heropost, due to some API changes. I REALLY hope that these can get worked out. If they do, this rating goes to 10!
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
These other apps like Hootsuite and Metricool are way to over priced and are glitchy to say the least. HeroPost seems to me to be the most solid and reliable work horse in the game. I use it daily and my team use it daily and it never lags or breaks. I would have to say that the heropost user interface is just fantastic
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
This is a great platform to build new audiences or grow existing ones.
Building audience segments via pixel tracking is a huge win for this platform.