Heropost vs. Meta Business Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Heropost
Score 8.5 out of 10
N/A
N/A
$997
per year
Meta Business Suite
Score 7.4 out of 10
N/A
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
Pricing
HeropostMeta Business Suite
Editions & Modules
Basic
$997
per year
No answers on this topic
Offerings
Pricing Offerings
HeropostMeta Business Suite
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HeropostMeta Business Suite
Features
HeropostMeta Business Suite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Heropost
7.8
1 Ratings
2% above category average
Meta Business Suite
6.5
14 Ratings
16% below category average
Boolean keyword searches7.01 Ratings6.69 Ratings
Filtering out noise/spam7.01 Ratings6.211 Ratings
Sentiment analysis8.01 Ratings6.711 Ratings
Broad channel coverage9.01 Ratings6.313 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Heropost
9.8
1 Ratings
19% above category average
Meta Business Suite
7.2
16 Ratings
11% below category average
Content planning and scheduling10.01 Ratings7.816 Ratings
Audience targeting9.01 Ratings7.716 Ratings
Content optimization10.01 Ratings6.913 Ratings
Workflow management10.01 Ratings6.311 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Heropost
9.0
1 Ratings
11% above category average
Meta Business Suite
6.8
13 Ratings
17% below category average
Automated routing and prioritization8.01 Ratings7.09 Ratings
Customer interaction histories9.01 Ratings6.712 Ratings
Bulk actions10.01 Ratings6.811 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Heropost
6.5
1 Ratings
17% below category average
Meta Business Suite
7.3
16 Ratings
5% below category average
Lead generation6.01 Ratings7.315 Ratings
Content marketing7.01 Ratings7.014 Ratings
Paid media management5.01 Ratings7.715 Ratings
Campaigns and promotions8.01 Ratings7.113 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Heropost
9.1
1 Ratings
8% above category average
Meta Business Suite
8.1
14 Ratings
3% below category average
Twitter9.01 Ratings8.44 Ratings
Facebook10.01 Ratings8.713 Ratings
LinkedIn10.01 Ratings7.95 Ratings
Google+5.01 Ratings7.85 Ratings
Instagram10.01 Ratings8.314 Ratings
Pinterest10.01 Ratings8.45 Ratings
YouTube10.01 Ratings7.55 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Heropost
7.3
1 Ratings
5% below category average
Meta Business Suite
7.8
16 Ratings
1% above category average
Campaign success analytics8.01 Ratings8.016 Ratings
Real-time tracking9.01 Ratings7.716 Ratings
Competitor analysis5.01 Ratings7.810 Ratings
Account management
Comparison of Account management features of Product A and Product B
Heropost
10.0
1 Ratings
23% above category average
Meta Business Suite
7.6
14 Ratings
4% below category average
Role-based user permissions & privileges10.01 Ratings7.714 Ratings
Mobile access10.01 Ratings7.513 Ratings
Best Alternatives
HeropostMeta Business Suite
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HeropostMeta Business Suite
Likelihood to Recommend
8.0
(1 ratings)
7.3
(109 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(7 ratings)
Usability
9.0
(1 ratings)
6.4
(17 ratings)
Performance
-
(0 ratings)
3.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
HeropostMeta Business Suite
Likelihood to Recommend
Heropost Media
It is great for managing multiple poster's social media accounts. I currently have four clients whose social media campaigns I manage. Heropost allows me to set up groups for each client so that I can schedule posts (of all different types of media) for their specific social media mixes. This is a terrific feature and makes my job a LOT easier.
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Meta Platforms Inc
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
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Pros
Heropost Media
  • Multi Platform Integration Of Accounts
  • Publish All Feature to all accounts
  • Many different client accounts on one place
  • Pre made and stored hash tags and captiosn
  • ability to schedule way in the future.
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Meta Platforms Inc
  • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
  • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
  • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
  • Gives you placements and different ad types so you can get the most out of it.
  • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
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Cons
Heropost Media
  • Two social media outlets that DID work but no longer connect are Google Business and X (formerly Twitter). These need to be added back in. CRUCIAL!
  • Update Lifetime Access software option instead of abandoning it. Purchasers helped get Heropost off the ground...
  • I don't have any other issues with the software.
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Meta Platforms Inc
  • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
  • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
  • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
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Likelihood to Renew
Heropost Media
No answers on this topic
Meta Platforms Inc
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
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Usability
Heropost Media
Heropost is ALMOST perfect! Content creation, scheduling, posting and analytics are all right there! The ONLY drawback that I have found is that two of our main social media networks are not currently able to connect to Heropost, due to some API changes. I REALLY hope that these can get worked out. If they do, this rating goes to 10!
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Meta Platforms Inc
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
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Reliability and Availability
Heropost Media
No answers on this topic
Meta Platforms Inc
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
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Performance
Heropost Media
No answers on this topic
Meta Platforms Inc
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
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Support Rating
Heropost Media
No answers on this topic
Meta Platforms Inc
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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Implementation Rating
Heropost Media
No answers on this topic
Meta Platforms Inc
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
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Alternatives Considered
Heropost Media
These other apps like Hootsuite and Metricool are way to over priced and are glitchy to say the least. HeroPost seems to me to be the most solid and reliable work horse in the game. I use it daily and my team use it daily and it never lags or breaks. I would have to say that the heropost user interface is just fantastic
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Meta Platforms Inc
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
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Scalability
Heropost Media
No answers on this topic
Meta Platforms Inc
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
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Return on Investment
Heropost Media
  • The speed in which it has increased our work output is amazing
  • could be better with adding more specific bits for facebook and youtube thumbnails on the publish all feature
  • Easy to use and super simple set up!
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Meta Platforms Inc
  • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
  • This is a great platform to build new audiences or grow existing ones.
  • Building audience segments via pixel tracking is a huge win for this platform.
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ScreenShots