Hex.tech vs. Zoho Analytics

Hex.tech is an excellent tool for a product intelligence or product analytics team that wants to enable widespread use of available data for decision-making. It requires some SQL experience in many cases but makes it possible to go far without complex querying skills.

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Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.

• Powerful interactive notebook environment
• Balances the need of code and non-code users
• Provides free and easy sharing to viewers of analyses across the company
• Responds promptly to support requests and needs
• High quality native charting capabilities

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• Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
• Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
• Decision making regarding resource allocation.

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• Limited support for R notebooks
• Limited sharing outside of the app (e.g., no slack integration)
• Some Python knowledge needed for highest levels of aggregations

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• I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
• Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
• The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.

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I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool

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For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.

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ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.

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ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.

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The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick

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If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.

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Hex.tech is the easiest to use, most enjoyable experience, most powerful environment, and most cost scalable of all the above.

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Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.

As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.

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• Increased visibility into analyses with free membership tier across company
• Increased capacity for self-service analytics among R&D stakeholders (e.g., product managers)
• Improved productivity of data science team with ease of use

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• Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
• Analytics provides a lot of visualization options that I need to serve my customers.
• Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info