TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HeyReach

    Score9.2 out of 10
    N/AHeyReach is an automated LinkedIn outreach tool, used to automate 10+ step sequences using connection requests, messages, follow-ups, InMails, likes, and voice-notes. Outreach sequences can be customized with its workflow builder, and includes steps like automatic invites, messages, follow-ups, InMails, and like posting.

    $79

    per month per seat

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Pricing
    HeyReachSage CRM
    Editions & Modules
    Per LinkedIn Seat
    $79
    per month per seat
    Special Agency Offer
    $799
    per month up to 50 accounts & 5 workspaces
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Offerings
    Pricing Offerings
    HeyReachSage CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Tiered pricing is available for multiple users.
    More Pricing Information
    Community Pulse
    HeyReachSage CRM
    Considered Both Products
    HeyReach
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    HeyReachSage CRM
    Lead Management
    Comparison of Lead Management features of HeyReach and Sage CRM
    Feature
    HeyReach
    7.6
    2 Ratings
    1% below category average
    Sage CRM
    -
    Ratings
    Lead nurturing automation6.52 Ratings00 Ratings
    Data quality management8.01 Ratings00 Ratings
    Automated sales alerts and tasks9.52 Ratings00 Ratings
    Automated follow-ups10.02 Ratings00 Ratings
    Lead segmentation and distribution4.01 Ratings00 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of HeyReach and Sage CRM
    Feature
    HeyReach
    8.7
    2 Ratings
    15% above category average
    Sage CRM
    -
    Ratings
    Integrations with CRMs8.52 Ratings00 Ratings
    Integrations with data storage tools7.52 Ratings00 Ratings
    Integrations with lead automation tools10.01 Ratings00 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of HeyReach and Sage CRM
    Feature
    HeyReach
    8.5
    2 Ratings
    2% above category average
    Sage CRM
    -
    Ratings
    KPI analytics9.52 Ratings00 Ratings
    Drop-off analytics8.02 Ratings00 Ratings
    A/B tests8.02 Ratings00 Ratings
    Form Building
    Comparison of Form Building features of HeyReach and Sage CRM
    Feature
    HeyReach
    6.4
    2 Ratings
    26% below category average
    Sage CRM
    -
    Ratings
    Conditional logic paths8.52 Ratings00 Ratings
    Form templates7.01 Ratings00 Ratings
    Mobile responsiveness3.01 Ratings00 Ratings
    Date picker6.01 Ratings00 Ratings
    File upload8.01 Ratings00 Ratings
    Dynamic content6.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Customer data management / contact management00 Ratings9.017 Ratings
    Workflow management00 Ratings8.616 Ratings
    Territory management00 Ratings8.517 Ratings
    Opportunity management00 Ratings8.917 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.016 Ratings
    Contract management00 Ratings8.614 Ratings
    Quote & order management00 Ratings9.016 Ratings
    Interaction tracking00 Ratings9.216 Ratings
    Channel / partner relationship management00 Ratings8.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Case management00 Ratings8.016 Ratings
    Call center management00 Ratings8.215 Ratings
    Help desk management00 Ratings8.214 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Lead management00 Ratings8.816 Ratings
    Email marketing00 Ratings8.715 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Task management00 Ratings9.016 Ratings
    Billing and invoicing management00 Ratings9.015 Ratings
    Reporting00 Ratings9.113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Forecasting00 Ratings8.716 Ratings
    Pipeline visualization00 Ratings8.416 Ratings
    Customizable reports00 Ratings8.717 Ratings
    Customization
    Comparison of Customization features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Custom fields00 Ratings8.517 Ratings
    Custom objects00 Ratings8.516 Ratings
    Scripting environment00 Ratings9.016 Ratings
    API for custom integration00 Ratings8.314 Ratings
    Security
    Comparison of Security features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.717 Ratings
    Role-based user permissions00 Ratings8.813 Ratings
    Social CRM
    Comparison of Social CRM features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Social data00 Ratings9.513 Ratings
    Social engagement00 Ratings9.313 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Marketing automation00 Ratings9.114 Ratings
    Compensation management00 Ratings8.912 Ratings
    Platform
    Comparison of Platform features of HeyReach and Sage CRM
    Feature
    HeyReach
    -
    Ratings
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Mobile access00 Ratings7.816 Ratings
    Best Alternatives
    HeyReachSage CRM
    Small Businesses
    Dealfront
    Score8.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Dealfront
    Score8.4 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeyReachSage CRM
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.9
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.1
    (11 ratings)
    Usability
    9.0
    (2 ratings)
    8.9
    (11 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HeyReachSage CRM
    Likelihood to Recommend
    HeyReach
    We use it for all of our LinkedIn outbound internally, and it only takes one employee to oversee. We have 5 senders, so something that would have previously taken a lot of coordination and education (writing SOPs, training the rest of the team, overseeing that they follow the process daily/weekly/monthly, etc.) is now handled by one person in a few hours every week. If you compare it to legacy, enterprise tools–it's a no brainer. For a fraction of the cost, you are getting the same (or significantly more) value and features, no complicated annual contract that ties you down. Not to mention that they have incredible customer service and content. I habitually speak with the founding team, have asked for features and then seen them in the product within days/weeks. You can't get that at any of the competitors.
    Incentivized
    Read full review
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Pros
    HeyReach
    • LinkedIn Outreach at Large Scale
    • Getting data from LinkedIn like people who interacted with the posts etc.
    • Reply to the prospects all at one place
    • Check the analytics for multiple accounts in one place
    • Manage multiple LinkedIn Account at a single place
    Incentivized
    Read full review
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Cons
    HeyReach
    • The master inbox could be improved (better hot keys, smoother experience)
    • Probably on the roadmap, but the ability to create sub-sequences
    Incentivized
    Read full review
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Likelihood to Renew
    HeyReach
    No answers on this topic
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Usability
    HeyReach
    It is a very good tool especially the way they are improving themselves, as I have been using this platform before they even launched properly, & they are giving the requested features as well. The only thing is that as they scale, they need to have a better customer support team to handle the issues
    Incentivized
    Read full review
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
    Read full review
    Performance
    HeyReach
    No answers on this topic
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Support Rating
    HeyReach
    No answers on this topic
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    In-Person Training
    HeyReach
    No answers on this topic
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Implementation Rating
    HeyReach
    No answers on this topic
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Alternatives Considered
    HeyReach
    Many of the competitors aren't listed in TrustRadius. But there are dozens more. They are either very enterprise or quite new (small challenger companies). HeyReach makes the enterprise options look wildly pricey and unreasonable, and they stand out from the other challengers by their approach, content, and roadmap. I've used so many tools and HeyReach has definitely made its way into our standard rotation.
    Incentivized
    Read full review
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Return on Investment
    HeyReach
    • It is good for ROI if you have multiple accounts to connect as it is very cheap
    • It is bad for ROI if you are looking to connect lesser accounts as there are better tools with same pricing at a smaller scale
    Incentivized
    Read full review
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    ScreenShots