Item: HeyReach
Rating: 10
Author: Elliot Roazen

Overall Satisfaction with HeyReach

Use Cases and Deployment Scope

We use HeyReach as a critical tool within our GTM orchestration. It allows us to create 'senders' out of our teams' LinkedIn Profiles, so that we can run automated, complex, multi-step campaigns. These include connection request campaigns to increase our first degree connections, outbound sequences to drive leads & pipeline, and much, much more.

Pros and Cons

Pros

Integrate with our modern GTM tech stack (e.g., Clay, Hubspot)
Automate LinkedIn actions without tripping limits or making gaffes
Constant feature releases making the product more valuable over time without increasing cost
Specifically designed to make time-to-value short, no long, complicated learning curve (even a GTM novice could pick it up quickly and create powerful campaigns)
Opinionated product that teaches you how to automate/sequence in LinkedIn properly

Cons

The master inbox could be improved (better hot keys, smoother experience)
Probably on the roadmap, but the ability to create sub-sequences

Return on Investment

We have driven thousands of new best-fit ICP connections across our senders
We have driven hundreds of meetings in pipeline
We have saved hundreds (thousands?) of manual hours of work

Usability

It's very, very usable and easy to get a hang of. The only reason its not a 10 is sometimes there can be loading issues here and there, but they have been on top of improving these.

Alternatives Considered

Apollo.io and Expandi.io

Many of the competitors aren't listed in TrustRadius. But there are dozens more. They are either very enterprise or quite new (small challenger companies). HeyReach makes the enterprise options look wildly pricey and unreasonable, and they stand out from the other challengers by their approach, content, and roadmap. I've used so many tools and HeyReach has definitely made its way into our standard rotation.

Key Insights

Do you think HeyReach delivers good value for the price?

Yes

Are you happy with HeyReach's feature set?

Yes

Did HeyReach live up to sales and marketing promises?

Yes

Did implementation of HeyReach go as expected?

Yes

Would you buy HeyReach again?

Yes

Other Software Used

Clay, Zapier, n8n, Slack

Likelihood to Recommend

We use it for all of our LinkedIn outbound internally, and it only takes one employee to oversee. We have 5 senders, so something that would have previously taken a lot of coordination and education (writing SOPs, training the rest of the team, overseeing that they follow the process daily/weekly/monthly, etc.) is now handled by one person in a few hours every week. If you compare it to legacy, enterprise tools–it's a no brainer. For a fraction of the cost, you are getting the same (or significantly more) value and features, no complicated annual contract that ties you down. Not to mention that they have incredible customer service and content. I habitually speak with the founding team, have asked for features and then seen them in the product within days/weeks. You can't get that at any of the competitors.

HeyReach Feature Ratings

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