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Highrise CRM (discontinued) vs. LeadDelta

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    LeadDelta

    Score1 out of 10
    N/ALeadDelta is a LinkedIn CRM for networking that enriches contacts with business and personal emails, as well as phone numbers. Built for salespeople, marketers, executives, and recruiters who want to turn LinkedIn connections into revenue. Unlike a generic CRM, LeadDelta will auto-import and enrich contacts, and then let sales teams collaborate in a web browser. Features Centralizes and organizes networks in a lightweight CRM Team collaboration…

    $14

    per month per user

    Pricing
    Highrise CRM (discontinued)LeadDelta
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Starter
    $14
    per month per user
    Pro
    $29
    per month per user
    Business
    $99
    per month includes 2-100 users
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)LeadDelta
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
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    Highrise CRM (discontinued)LeadDelta
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)LeadDelta
    Likelihood to Recommend
    9.0
    (10 ratings)
    1.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Highrise CRM (discontinued)LeadDelta
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    LeadDelta
    I signed up for LeadDelta because I heard they were the best CRM for business professionals using LinkedIn. I spent hours getting it set up and configured. I wanted to update my CRM contacts with the contact information from my Google account. So I went through the effort of migrating my Google contact data. But it created duplicates of all my contacts. I then tried to delete the duplicates, but the only option is to hide the imported contacts, there is no way to remove them. But hiding them does not remove them from the dashboard data. I reached out for help and had to argue with the customer support that my dashboard was indeed showing data for the hundreds of contacts I manually selected and hid. I was told they could not remove the contacts from their end. As a software engineer, I know it is not that hard to update a database. But I was told it was impossible. I politely asked for a refund, twice, but they refused, even though I had just subscribed 2 days prior and was never able to use the software to track my contacts. I had to contest the charges with the credit card company, and now LeadDelta is fighting the refund. I cannot believe their lack of customer service and care.
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    LeadDelta
    • Update contacts from Linkedin
    • Displaying data
    • Tagging Contacts
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    LeadDelta
    • They should not require payment to clean up data when uploading from Google
    • They should allow deleting contacts and cleaning up the dashboard
    • They should allow rolling back failed merges with external databases
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    LeadDelta
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    LeadDelta
    No answers on this topic
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    LeadDelta
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    LeadDelta
    LeadDelta was supposed to be easier to use and update. It was recommended to me as a better way to track my contacts and organize my followup. But with data corruption, LeadDelta became unusable for me, and they were unwilling to make it right.
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    LeadDelta
    • Cost me 2 days of work before it became unusable.
    • Cost me $300 which they do not want to refund despite their inability to fix my dashboard.
    • I wish I had never used LeadDelta in the first place.
    Read full review
    ScreenShots

    LeadDelta Screenshots

    Screenshot of a centralized view of contacts in a lightweight CRM view.Screenshot of a smart LinkedIn inbox that helps to save time and never miss a crucial conversation, with AI to help compose messaging.Screenshot of a pool of team contacts that displas shared connections, and supports collaboration using Notes and Tasks.Screenshot of a display of key contact information, to take action on Linkedin.Screenshot of a dedicated to-do list for networking activities.Screenshot of contacts organized with tags.